Teams at Brightspeed

Leads the architecture, strategy, governance, automation, and lifecycle management of enterprise IPAM, DNS, DHCP, IPv4, and IPv6 infrastructure. Owns addressing standards, capacity planning, IPv4/IPv6 migration, ARIN resource management, and IP assignment architectures across broadband, enterprise, cloud, and network environments. Partners with engineering, security, automation, cloud, and operations teams while providing technical leadership on routing, subscriber management, provisioning, address reachability, and network modernization.

Designs, engineers, deploys, optimizes, and supports optical and packet transport networks. Serves as a technical SME for DWDM, OTN, ROADM, Ethernet, and carrier-grade transport technologies; develops engineering standards, configurations, BOMs, and implementation documentation; troubleshoots complex network and fiber issues; evaluates vendors and new technologies; supports migrations, capacity expansions, lab testing, risk mitigation, and lifecycle initiatives.

Investigates telecom billing disputes by analyzing CABS invoices, access charges, usage records, tariffs, contracts, and intercarrier settlements. Determines dispute validity and financial impact, prepares case analyses, processes adjustments, maintains compliance documentation, and collaborates with billing, network, finance, and carrier teams. The role also identifies dispute trends, supports process improvements and system enhancements, and manages dispute queues while meeting service-level and quality targets.