Jobs at Brightli, Inc.

Coordinates and delivers orientation, onboarding, CPR, First Aid, and specialized training for community services associates. Develops follow-up training, evaluates organizational needs, researches learning opportunities, and supports professional development initiatives. Partners with regional and statewide leadership to ensure consistent, high-quality training. The role requires travel throughout Missouri, CPR/First Aid instruction, knowledge of intellectual and developmental disability services, and compliance with Missouri standards.

Provides front-desk reception and administrative support, including answering calls, maintaining records, managing calendars, coordinating meetings, ordering supplies, processing invoices, distributing correspondence, and assisting visitors. The role also supports office upkeep, data entry, confidentiality compliance, equipment training, and general operational efficiency. A high school diploma, administrative experience, computer proficiency, background checks, driver’s license, and ongoing training are required or preferred.

Monitor assistive technology dashboards for assigned clients, respond promptly to alerts, notify designated contacts, review client plans and guidelines, and document all interactions according to Medicaid standards. The role also involves communicating urgent system issues, collaborating with team members, maintaining dependable attendance, and supporting individuals with developmental disabilities. Basic computer proficiency, strong communication skills, a high school diploma or GED, and successful background screenings are required.

Leads Remote Support, Assistive Technology, and 2GetherTech operations. Supervises staff and supervisors, coordinates daily activities, maintains employee-to-client ratios, reviews service documentation, oversees equipment installation and removal, supports budgets and service quality, and partners with the Director on strategic growth and organizational change.

Leads human resources strategy and operations across assigned Illinois markets. Oversees HR staff, supports HR business partners and senior leaders, manages employee relations and performance programs, ensures employment-law compliance, leads investigations and corrective actions, and supports workforce planning, engagement, training, and organizational development. The role requires regular travel to market sites and supervises recruitment, onboarding, coaching, and daily HR workflows.

Provides administrative and coordination support for boards and executives by organizing meetings, agendas, materials, minutes, records, action items, governance processes, board portal access, communications, training, orientations, and events. Ensures compliance with bylaws and Robert’s Rules of Order while maintaining consistent resources and experiences across boards.

Lead enterprise financial reporting and analytics across multi-entity operations. Oversee monthly/quarterly/annual close, design scalable reports and dashboards, optimize Workday and Adaptive Planning, drive automation, support M&A financial integrations, and build a high-performing reporting team.

Lead design and implementation of LLM-enabled analytics on Snowflake, build natural-language-to-SQL and conversational interfaces, develop semantic data models and prototypes, productionize AI solutions, set architectural best practices, mentor teams, and ensure responsible, governed AI usage.

Serve as first point of contact for clients: answer queries, resolve issues, build relationships, escalate when needed, streamline processes, gather client feedback, collaborate cross-functionally, monitor client data and report performance, and stay current on industry best practices to improve client experiences.