Jobs at Branch (branch.io)

Own and operate the delivery platform and embed with an engineering team to improve deployment automation, CI/CD, GitOps, IaC, and production reliability. Lead AI-augmented ops (runbooks, alerting, incident response), build environments, set standards, tune streaming and datastore infrastructure, and mentor teams while tracking DORA and reliability metrics.

Provide technical customer support through ticket management, investigate and replicate SDK, analytics, and attribution issues, analyze logs, troubleshoot APIs and web technologies, and collaborate with Account Management, Product, and Engineering. Maintain SLA performance, document solutions in internal knowledge tools, and continuously learn Branch products. The role requires strong communication, multitasking, SQL, API, and Chrome Developer Tools proficiency, with mobile SDK and web development experience preferred.

The Financial Analyst will analyze OpEx and data-hosting spend, develop customer unit economics models, prepare financial reports and forecasts, and support core FP&A processes. The role provides actionable insights to leadership and partners with go-to-market teams on Revenue, Bookings, and Gross Profit planning across monthly, quarterly, and annual cycles. The position is hybrid in Mountain View, California.

Contract Marketo Administrator responsible for day-to-day Marketo operations: campaign build/QA/deploy, lead scoring and lifecycle management, Marketo-Salesforce sync troubleshooting, deliverability and compliance monitoring, reporting, and documenting changes for handback.

Lead top-of-funnel outbound into enterprise and high-growth APAC accounts: prospect, open senior conversations, own account strategy with AEs, and build regional presence to fuel large opportunities.

Own top-of-funnel outbound for enterprise and high-growth APAC accounts. Prospect senior decision-makers using multi-channel outreach, build account strategies with AEs, and leverage local networks to open large deals. Represent Branch in-market and help shape regional go-to-market growth.

Provide first-line technical support for Branch's mobile SDK and platform, debug SDK integrations across iOS, Android and web, escalate bugs to engineering, write SQL for troubleshooting, maintain knowledge base, collaborate with account managers, and participate in on-call support and shift coverage.

Lead technical pre-sales for strategic APAC enterprise accounts: drive discovery, architecture, POCs, and executive presentations; advise on integrations (SSO, data residency, warehouses/CDPs), respond to RFPs/security questionnaires, and partner with Product/Engineering to influence roadmap while mentoring SEs.

Lead enterprise sales for Branch in SEA, driving new logo acquisition, renewals, and expansion with C-level stakeholders. Build pipeline, close complex deals using value-based selling, collaborate cross-functionally, evangelize Branch products, and grow local market presence and monetization channels.

Partner with Account Executives across SEA to deliver technical pre-sales support: run demos, technical deep dives, design solutions and POCs, advise on integrations (APIs/SDKs), and build trusted relationships with engineering, product, and marketing stakeholders to ensure successful implementation and long-term ROI.

The Performance Optimization Manager drives strategy and performance operations for advertising customers, focusing on mobile app campaigns, optimizations, and analytics to enhance revenue and efficiency.

Own and optimize the self-serve PLG funnel end-to-end: acquisition, activation, and free-to-paid conversion. Run paid and organic acquisition, design high-velocity experiments, improve onboarding/time-to-value, use AI to personalize and scale, and partner with Product, Engineering, and RevOps to instrument and report funnel metrics driving self-serve revenue.

Manage a focused portfolio of global, strategic accounts as a trusted advisor. Own lifecycle, governance, adoption, retention, and expansion; orchestrate cross-functional teams; design AI-powered customer programs and playbooks; lead executive reviews, consolidation/build-vs-buy conversations, and renewal/upsell motions; quantify ROI and drive adoption across regions while supporting technical issue resolution and acting as the primary customer liaison.

The role involves developing Android applications and executing test strategies for quality assurance. Responsibilities include feature development and test automation, ensuring performance and user experience.

The Enterprise Account Executive is responsible for driving new logo acquisition and expanding existing customer accounts with large enterprise companies, managing a high-value pipeline, and collaborating with internal teams to close deals.

The Account Executive will manage a pipeline for enterprise clients, drive new business, expand existing accounts, and collaborate with internal teams to close deals.

The Strategic Account Executive is responsible for driving new logo acquisition, renewing and expanding existing customer relationships, and collaborating with internal teams to enhance sales performance.

As a Senior Data Engineer, you will design and manage real-time and batch data pipelines, collaborating with various teams to enhance data analytics capabilities.

As an Enterprise Account Executive, you'll drive new logo acquisition, expand existing accounts, and collaborate across teams while navigating complex sales processes.