Teams at Boulevard

Build Boulevard’s Product Intelligence function by creating product data foundations, instrumentation strategies, analytical models, dashboards, and self-serve tools. Partner with Product and cross-functional leaders to analyze funnels, retention, cohorts, segmentation, and feature adoption, translating findings into clear recommendations. Establish scalable analytical processes, improve data quality, and influence product and business decisions through compelling narratives and visualizations.

Lead Counsel will advise product and business teams on commercial, payments and FinTech, regulatory, privacy, consumer protection, healthcare/MedSpa compliance, intellectual property, and employment matters. The role leads commercial contract drafting and negotiation, improves templates and legal processes, partners with Sales and Legal Operations, and independently manages legal matters for a growing SaaS company.

Own Support Operations across systems, processes, reporting, and strategic initiatives. Administer and optimize Salesforce, Intercom, and Jira; build integrations, workflows, dashboards, automations, and KPI reporting. Partner with Support leadership and Revenue Operations to improve data quality, customer handoffs, change management, and operational scalability. The role requires cross-functional project management, technical aptitude, documentation, and proactive analysis of support trends and performance gaps.