Teams at Boulevard

Conduct outbound outreach through email, phone, and social channels; qualify prospects, identify business needs, schedule meetings and demos for Account Executives, track activity in sales tools, and meet sales KPIs. The role also requires staying informed about business management software and POS trends while building expertise through training and enablement.

Build and manage revenue enablement programs for Account Executives and the broader revenue organization. Responsibilities include onboarding, sales methodology adoption, skill-gap analysis, AI-supported seller practice, product-launch readiness, playbook development, workshops, coaching, enablement technology management, and performance measurement. The role partners with sales, marketing, product, customer success, and revenue leadership to improve seller productivity, win rates, sales velocity, and quota attainment.

Manage a mid-market portfolio of multi-location customers after onboarding. Drive platform adoption, retention, renewals, account health, and expansion opportunities through structured check-ins, business reviews, and account planning. Build trusted stakeholder relationships, identify risks, translate customer metrics into recommendations, advocate for customer needs internally, and mentor newer customer success managers on complex accounts and escalations.