Jobs at Bosta

Acquire and activate new B2B merchants through prospecting, cold outreach, networking, product demonstrations, negotiation, and full-cycle sales. Maintain CRM records, achieve sales targets, research market trends, and collaborate with Marketing, Onboarding, and Operations to support merchant activation and retention.

Manage daily hub operations, including receiving pickups, recording tracking numbers, sorting shipments, dispatching courier routes, processing returns and cancellations, monitoring cash collections, verifying undelivered shipments, and coordinating transfers with sorting facilities. Ensure accurate system updates, documentation, handovers, and service quality.

Acquires and activates new B2B merchants through prospecting, outreach, product demonstrations, negotiation, and full-cycle sales. Maintains CRM records, manages pipelines, achieves sales targets, gathers market insights, and collaborates with Marketing, Onboarding, and Operations to support merchant activation and retention.

Manages client accounts as the primary point of contact, builds long-term relationships, coordinates delivery solutions, tracks account metrics and goals, monitors customer usage, and liaises between clients and internal teams. Provides ongoing client support through email, phone, virtual presentations, screen sharing, and meetings while ensuring successful service delivery and customer satisfaction.

Coordinate first-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled shipments, monitoring cash-on-delivery collections, verifying shipment statuses, and transferring held orders to sorting facilities. Ensure accurate tracking information, documentation, signatures, handovers, communications, and SLA compliance across customer service, account management, and operations teams.

Coordinates first-mile hub operations, including receiving and recording pickups, verifying tracking numbers, sorting shipments, dispatching courier routes, processing undelivered and canceled shipments, monitoring cash collections, obtaining delivery documentation, and transferring held shipments to sorting facilities. Ensures accurate system updates, SLA compliance, daily verification calls, courier wallet reconciliation, and communication with internal operations teams.

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing delivered, undelivered, returned, and canceled orders, monitoring cash-on-delivery collections, verifying shipment statuses, and transferring held orders to sorting facilities. Ensure accurate documentation, signatures, tracking information, KPI performance, and service quality.

Source, recruit, and hire talent for non-technical business roles. Partner with hiring managers to define needs, develop sourcing strategies, manage full-cycle recruitment, negotiate offers, and provide hiring guidance. Analyze recruitment metrics, maintain ATS data, report pipeline and market insights, and represent Bosta at recruitment events. The role requires managerial-level hiring experience, knowledge of Egypt employment laws and salary trends, data-driven decision-making, stakeholder influence, and strong English communication.

Manage end-to-end monthly payroll across all entities, including variable pay validation, reconciliations, adjustments, off-cycle processing, statutory compliance, government filings, audits, HRIS data integrity, internal controls, and payroll reporting. Provide analytics on payroll costs and headcount while supporting compensation and workforce planning with payroll insights.

Manage all hub operations, including parcel receipt, processing, dispatch, infrastructure, cash flow, COD reconciliation, SLA compliance, reporting, and team performance. The role ensures shipments are dispatched within required timelines, resolves operational issues and Freshdesk tickets, monitors hub staff, coaches employees, and maintains efficient workflows and service standards.

Partner with Product teams across launches, experiments, and feature iterations. Define success and guardrail metrics, analyze A/B tests and quasi-experiments, build Tableau dashboards, write production-grade SQL, ensure reliable instrumentation, and translate analytical findings into clear product recommendations. The role also promotes product analytics best practices, self-service reporting, and data-driven decision-making among PMs and leadership.

Conducts random and end-to-end audits of fulfillment orders and processes, reviewing CCTV and operational records to verify SOP, quality, handling, labeling, and safety compliance. Investigates delays, losses, damages, and process exceptions; documents findings, maintains audit logs, identifies recurring risks, and recommends corrective actions. Coordinates with warehouse, inventory, account management, and operations teams to resolve findings and supports training through audit insights.

Manage daily accounts payable activities, including invoice recording and validation, vendor and employee payments, purchase order reviews, expense analysis, month-end closing support, audit recordkeeping, vendor inquiries, payment process improvements, and tax reporting. The role requires advanced Excel skills, accounting expertise, strong communication, analytical thinking, and at least three years of senior-level experience.

Provides front-desk and administrative support by greeting visitors, answering calls, scheduling meetings and appointments, booking meeting rooms, and coordinating transportation and catering. The role also assists colleagues with general administrative tasks while maintaining professionalism, organization, attention to detail, and confidentiality.

Manage end-to-end hub operations, including parcel receiving, processing, dispatch, infrastructure, cash flow, COD reconciliation, SLA compliance, reporting, ticket resolution, and team performance. The role leads hub staff, coaches employees, maintains operational records, resolves daily issues, and ensures shipments are dispatched within required timelines while meeting service standards.

Coordinates hub communications and shipment handling during the night shift. Responsibilities include receiving and sorting pickups, dispatching courier routes, processing delivered, undelivered, canceled, refunded, and returned shipments, monitoring cash-on-delivery deposits, verifying shipment statuses, maintaining records, and transferring held shipments to the sorting facility while ensuring SLA compliance.

Manages daily hub logistics operations, including receiving pickups, recording tracking numbers, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, monitoring cash-on-delivery collections, verifying shipment statuses, and transferring held shipments to sorting facilities. Ensures accurate documentation, signatures, system updates, KPI tracking, and service quality.

Manages daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing delivered, undelivered, returned, and canceled shipments, monitoring cash collection deposits, verifying shipment statuses, and coordinating transfers with sorting facilities. Ensures accurate documentation, system updates, KPI tracking, and adherence to service-quality standards.

Supervise daily warehouse and logistics operations with emphasis on returned shipments and reverse logistics. Manage routing, basic quality checks, customer SLA performance, safety, and order fulfillment. Lead and train associates, provide shift information to management, and support logistics problem-solving through data analysis, process optimization, performance tracking, and operational improvements.

Rebuild Bosta’s data platform from MongoDB CDC and ingestion through lakehouse, warehouse, dbt, semantic-layer, BI, and AI consumers. Responsibilities include architecture, scalable CDC pipelines, orchestration, dbt governance, canonical metrics, LLM readiness, observability, and migrating Tableau and Metabase logic into governed models. The role requires hands-on development across data and analytics engineering, including Python, SQL, cloud warehouses, infrastructure, CI/CD, and AI-enabled analytics workflows.