Jobs at Bosta

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing deliveries and returns, monitoring cash-on-delivery collections, verifying undelivered shipments, canceling orders, and transferring held shipments to sorting facilities. Ensure accurate tracking, documentation, handovers, KPI performance, and service quality.

Manage daily hub operations, including receiving pickups, recording shipments, sorting and dispatching orders, assigning courier routes, processing undelivered and canceled shipments, monitoring cash collection, verifying shipment statuses, and coordinating transfers with sorting facility teams.

Leads product managers and owns product outcomes across multiple operations squads. Works directly on delivery hub floors to identify process issues, prioritize improvements, align roadmaps, and translate operational challenges into product solutions. Emphasizes process optimization before technology, measures release adoption and operational impact, collaborates with operations, engineering, and design leadership, and travels to regional hubs across Egypt.

Leads budgeting, rolling forecasts, financial modeling, five-year planning, scenario analysis, variance analysis, unit economics, and business-line finance partnership. Prepares investor and board materials, supports fundraising data rooms, develops senior analysts, and improves planning processes. The role requires ownership of complex multi-currency models, forecast accuracy, operational KPI analysis, and strategic financial insights for leadership.

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled shipments, monitoring cash collections, verifying shipment statuses, and coordinating transfers to sorting facilities. Ensure accurate documentation, tracking, handovers, and service quality while meeting operational standards.

Conduct inbound and outbound sales calls for financing products, assess customer needs, recommend financial solutions, manage leads, achieve sales targets, maintain accurate CRM records, follow compliance policies, and support client onboarding with internal teams.

Manages hub-related communications, Freshdesk tickets, order issues, SLA compliance, aging orders, returns, and escalations. Coordinates with customer service, account management, operations, and clients to resolve problems efficiently. Prepares reports, supports special-handling logistics, and ensures return documentation is accurately filed and shared.

Manage daily hub operations, including receiving and recording shipments, sorting and dispatching orders, coordinating courier routes, processing returns and cancellations, monitoring cash-on-delivery collections, verifying undelivered shipments, and transferring held orders to sorting facilities. Ensure accurate documentation, system updates, KPI tracking, and service quality.

Manages first-mile hub operations, including receiving and recording pickups, verifying tracking numbers, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, monitoring cash collections, completing shipment verification, and coordinating transfers with sorting facilities. Ensures accurate documentation, SLA compliance, courier wallet reconciliation, and communication across operations and customer-facing teams.

Manages daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing delivered and undelivered orders, monitoring cash-on-delivery collections, verifying cancellations, and transferring held shipments. Ensures accurate documentation, courier wallet deposits, system updates, shipment handovers, and service quality.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, and transferring shipments to sorting facilities. Monitor cash-on-delivery collections, verify shipment statuses, obtain delivery and return documentation, track operational productivity, and coordinate handover communications while maintaining service quality and company procedures.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, monitoring cash-on-delivery collections, verifying shipment statuses, and transferring held shipments to sorting facilities. Ensure accurate documentation, signatures, system updates, KPI tracking, and service quality.

Designs, delivers, and evaluates onboarding, functional, behavioral, and technical training programs. Develops learning materials, facilitates knowledge transfer, collaborates with business leaders and subject matter experts, supports internal trainers, maintains learning resources, and reports on training coverage, completion, and effectiveness.

Supervise first-mile hub operations, including parcel receipt, sorting, scanning, labeling, documentation, and dispatch. Lead hub agents, loaders, and drivers; monitor productivity, accuracy, timelines, and SLA adherence; coordinate parcel handoffs with line-haul and last-mile teams; maintain safety and compliance standards; optimize staffing and resources; resolve escalations; conduct shift briefings and training; and report operational performance to management.

Acquire new B2B SME financing customers through field prospecting, referrals, networking, and business visits. Build and manage a qualified sales pipeline, understand financing needs, present lending solutions, qualify applications, collect documentation, and coordinate approvals through disbursement. Maintain CRM records, forecasts, and customer communication while meeting acquisition targets and maintaining portfolio quality.

Lead Bosta’s expansion program by coordinating facility delivery across multiple projects. Manage master schedules, CAPEX budgets, resources, risks, stakeholders, standardized expansion processes, performance reporting, and project handovers. Ensure new facilities meet timeline, quality, and operational requirements while identifying bottlenecks and cost-optimization opportunities.

Manage daily last-mile hub operations, including receiving and sorting shipments, dispatching courier routes, updating tracking and productivity systems, processing undelivered and canceled shipments, monitoring cash collection, conducting verification calls, and coordinating shipment transfers with sorting facilities.

Coordinates last-mile hub operations, including receiving and tracking pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, verifying shipment statuses, monitoring COD collections, obtaining delivery documentation, and transferring held shipments to sorting facilities. Requires 6 months to 1 year of logistics experience and a university degree.

Lead B2B sales and account management teams to acquire new merchants, grow first-year retention, achieve revenue targets, and expand the sales organization. Responsibilities include pipeline management, merchant win-back, handoffs to account management, target setting, incentive programs, hiring plans, performance management, forecasting, reporting, and annual budgeting.

Directs B2B account management for existing merchants, driving revenue retention, reducing churn, expanding value-added services, managing merchant portfolios, and leading account management teams. Sets targets, incentives, budgets, and annual plans while monitoring performance through data and dashboards. Builds career paths, hires and coaches leaders, balances portfolios, and partners with Finance and HR.