Jobs at Bosta

Supervise daily warehouse and logistics operations with emphasis on returned shipments and reverse logistics. Manage routing, basic quality checks, customer SLA performance, safety, and order fulfillment. Lead and train associates, provide shift information to management, and support logistics problem-solving through data analysis, process optimization, performance tracking, and operational improvements.

Rebuild Bosta’s data platform from MongoDB CDC and ingestion through lakehouse, warehouse, dbt, semantic-layer, BI, and AI consumers. Responsibilities include architecture, scalable CDC pipelines, orchestration, dbt governance, canonical metrics, LLM readiness, observability, and migrating Tableau and Metabase logic into governed models. The role requires hands-on development across data and analytics engineering, including Python, SQL, cloud warehouses, infrastructure, CI/CD, and AI-enabled analytics workflows.

Owns an expanding product area by framing ambiguous problems, shaping direction and roadmaps, delivering data-informed solutions, managing senior stakeholders, mentoring junior Product Managers, and balancing commercial trade-offs. The role requires independent execution, growing product judgment, and responsibility for outcomes, with a pathway toward Senior Product Manager.

Owns a full product area’s strategy, roadmap, delivery, and outcomes. The role requires independently framing problems, designing solutions, using experimentation and data analysis, managing cost and revenue trade-offs, partnering with senior stakeholders, and resolving cross-team ownership issues. The Senior Product Manager will also mentor other Product Managers and improve delivery standards across the team.

Build and maintain automated tests for web, mobile, and API applications. Responsibilities include designing test cases, executing functional and non-functional testing, reporting and retesting defects, performing root-cause analysis and regression testing, supporting Agile planning, defining acceptance criteria, assessing release quality, participating in code reviews, mentoring junior teammates, and improving QA processes and automation frameworks.

Lead Bosta’s Commercial and Customer Experience Data & Performance unit. Own commercial KPI architecture, sales incentives, merchant lifecycle analytics, customer experience measurement, churn and retention initiatives, and alignment between commercial growth and delivery capacity. Drive adoption of analytical recommendations, migrate reporting to a governed semantic layer, enable self-service dashboards, and develop a four-person analytics team.

Manage daily hub operations: receive and sort inbound dispatches, assign routes, support drivers, reconcile end-of-day shipments and wallets, train staff, audit inventory returns, and improve processes to meet service standards.

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing delivered, undelivered, returned, and canceled orders, monitoring cash-on-delivery collections, verifying shipment statuses, and transferring held orders to sorting facilities. Ensure accurate documentation, signatures, tracking information, KPI performance, and service quality.

Coordinates first-mile hub operations, including receiving and sorting shipments, dispatching courier routes, processing undelivered and canceled orders, verifying COD collections, maintaining shipment records, and transferring held shipments to sorting facilities.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, monitoring cash collections, verifying shipment statuses, and coordinating transfers with sorting facilities. Ensure accurate documentation, signatures, IDs, handovers, KPI tracking, and service quality.

Manage a portfolio of major B2B clients, serving as their primary contact and trusted advisor. Drive onboarding, retention, satisfaction, service adoption, and account growth while coordinating with Sales and internal teams. Monitor customer usage, forecast account metrics, communicate initiative progress, deliver client-focused solutions, and resolve requests through various communication channels. Build long-term relationships and ensure successful delivery aligned with client objectives.

Manages daily hub logistics operations, including shipment sorting, route planning, driver support, order reconciliation, wallet audits, inventory transfers, KPI tracking, staff training, and process improvement. Ensures accurate operational handovers and service quality while resolving issues and coordinating shipments with sorting facility and fleet teams.

Supervise general ledger operations, monthly close, journal entries, reconciliations, payroll, fixed assets, taxes, audits, and financial reporting. Review accounting transactions and AR/AP balances, prepare financial statements and management reports, resolve accounting issues, maintain accounting guidelines, and coordinate with tax advisors and independent auditors. Support accounting staff and ensure financial results are complete, accurate, and compliant with applicable standards.

Manage hub-related communications, Freshdesk tickets, order issues, SLA compliance, aging orders, escalations, returns documentation, and coordination among customer service, account management, operations, and clients. Prepare concise reports and support logistics for special-handling items while ensuring cases are resolved and properly documented.

Manage daily last-mile hub operations, including receiving and sorting shipments, dispatching courier routes, updating shipment statuses, handling returns and cancellations, verifying undelivered orders, monitoring cash-on-delivery collections, and coordinating transfers with sorting facility teams. Ensure accurate documentation, system updates, KPI tracking, courier compliance, and service quality.

Manages daily last-mile hub operations, including receiving pickups, verifying tracking numbers, sorting shipments, dispatching courier routes, processing undelivered and canceled shipments, monitoring cash collections, completing verification calls, and transferring held shipments to sorting facilities. Ensures accurate system updates, documentation, handovers, and service-quality standards.

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, and transferring shipments to sorting facilities. Monitor courier cash collections, verify undelivered shipments, obtain delivery and return documentation, track operational productivity, and send shipment handover details while maintaining service quality and workflow standards.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, tracking undelivered and canceled orders, verifying shipment statuses, monitoring cash collections, processing returns, and coordinating transfers with the sorting facility. The role also ensures accurate documentation, system updates, customer verification calls, and compliance with service-quality standards.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, verifying shipment statuses, monitoring cash-on-delivery deposits, collecting delivery documentation, and coordinating transfers with sorting facilities.

Manage daily last-mile hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled orders, monitoring cash-on-delivery collections, verifying shipment statuses, and coordinating transfers with sorting facility teams. Ensure accurate documentation, signatures, system updates, KPI tracking, and service quality compliance.