Teams at Bosta

Manage daily hub operations, including receiving and recording pickups, sorting shipments, dispatching courier routes, processing undelivered and canceled shipments, monitoring cash collections, verifying shipment statuses, and coordinating transfers to sorting facilities. Ensure accurate documentation, tracking, handovers, and service quality while meeting operational standards.

Conduct inbound and outbound sales calls for financing products, assess customer needs, recommend financial solutions, manage leads, achieve sales targets, maintain accurate CRM records, follow compliance policies, and support client onboarding with internal teams.

Manages hub-related communications, Freshdesk tickets, order issues, SLA compliance, aging orders, returns, and escalations. Coordinates with customer service, account management, operations, and clients to resolve problems efficiently. Prepares reports, supports special-handling logistics, and ensures return documentation is accurately filed and shared.