Jobs at Blue Nile

The Luxury Sales Consultant will provide exceptional customer service, educate customers on jewelry, resolve issues, and achieve sales goals while maintaining a strong service culture.

The Luxury Sales Consultant focuses on delivering excellent customer service, educating clients on jewelry, and building long-term relationships while achieving sales goals.

Provide white-glove retail sales and customer service in a mall showroom, educate customers on jewelry, meet sales/service goals, maintain attendance and product knowledge, resolve complex customer issues, and support showroom team.

Provide white-glove retail sales and customer service in a showroom, educate customers on jewelry, meet sales and service goals, follow up on communications, resolve complex customer issues, maintain product knowledge, punctual attendance, and collaborate with peers and management to grow long-term customer relationships.

Lead FP&A activities including budgeting, forecasting, monthly P&L, balance sheet and cash flow forecasting, financial modeling, SOX-compliant close coordination, team coaching and development, cross-functional planning, process automation, and senior management presentations.

Inspect in-process jewelry (rings, necklaces, bracelets, earrings) to verify dimensions, gemstone sizes, settings, and finish. Record defects, provide feedback to bench workers, use precision measuring tools, ensure compliance with quality standards, and support continuous improvement.

The Luxury Sales Consultant at Blue Nile provides exceptional customer service, assists in jewelry purchases, builds long-term customer relationships, and meets sales goals in a retail environment.

The Supply Chain Coordinator manages inventory flow, customer orders, shipments, and vendor coordination to ensure operational efficiency and timely deliveries.

Provide white-glove luxury retail service in a Century City showroom by educating customers about fine jewelry, meeting sales and service goals, resolving complex customer issues, maintaining product knowledge, following up on communications, and partnering with peers and management to grow long-term customer relationships.

Support integration and operations of the Customer Data Platform, develop and activate CDP use cases (segmentation, lifecycle automation, personalization), align cross-functional stakeholders, define KPIs, analyze performance, and drive CDP adoption to improve retention and lifetime value.

Design polished digital assets across web, mobile, email, and social; translate brand guidelines into layouts, typography, and UI components; prepare production-ready files; collaborate with creative, marketing, and product partners; manage multiple projects, feedback cycles, and deadlines; present work, maintain documentation, and support junior designers while staying current on digital trends.