Jobs at Blue Nile

Provide white-glove retail sales and customer service in a mall showroom, educate customers on jewelry, meet sales/service goals, maintain attendance and product knowledge, resolve complex customer issues, and support showroom team.

Provide white-glove luxury retail service in a Century City showroom by educating customers about fine jewelry, meeting sales and service goals, resolving complex customer issues, maintaining product knowledge, following up on communications, and partnering with peers and management to grow long-term customer relationships.

Provides luxury jewelry sales and white-glove customer service in a retail showroom. Educates customers, communicates product and brand information, resolves service issues, follows up on communications, maintains customer relationships, and meets sales and service goals. Requires retail sales or customer service experience, strong communication and organizational skills, computer and data-entry proficiency, schedule flexibility, and the ability to stand for extended periods.

Lead end-to-end supply chain strategy and long-range planning to optimize network footprint, costs, inventory, and supplier performance. Drive cross-functional initiatives, implement Lean/Six Sigma improvements, enable automation and analytics, manage risk/compliance, and deliver measurable ROI and operational scalability.

Inspect in-process jewelry (rings, necklaces, bracelets, earrings) to verify dimensions, gemstone sizes, settings, and finish. Record defects, provide feedback to bench workers, use precision measuring tools, ensure compliance with quality standards, and support continuous improvement.

The Supply Chain Coordinator manages inventory flow, customer orders, shipments, and vendor coordination to ensure operational efficiency and timely deliveries.

The Luxury Sales Consultant at Blue Nile provides exceptional customer service, assists in jewelry purchases, builds long-term customer relationships, and meets sales goals in a retail environment.

Support integration and operations of the Customer Data Platform, develop and activate CDP use cases (segmentation, lifecycle automation, personalization), align cross-functional stakeholders, define KPIs, analyze performance, and drive CDP adoption to improve retention and lifetime value.

Design polished digital assets across web, mobile, email, and social; translate brand guidelines into layouts, typography, and UI components; prepare production-ready files; collaborate with creative, marketing, and product partners; manage multiple projects, feedback cycles, and deadlines; present work, maintain documentation, and support junior designers while staying current on digital trends.

Serve customers in a luxury retail showroom, deliver white-glove service, educate customers on jewelry, resolve complex issues, meet sales goals, maintain attendance and product knowledge, and support long-term customer relationships.

Provide FP&A reporting, forecasting, and operational analysis to support business partners and senior leadership. Build financial models and ad-hoc analyses, collaborate on month-end close and forecasting, and use BI tools to extract, clean, and visualize data to drive decisions and process improvements.

The Luxury Sales Consultant will provide exceptional customer service, educate customers on jewelry, resolve issues, and achieve sales goals while maintaining a strong service culture.

The Luxury Sales Consultant focuses on delivering excellent customer service, educating clients on jewelry, and building long-term relationships while achieving sales goals.