Jobs at Blue Cross Blue Shield of Massachusetts

Manage the end-to-end development, maintenance, and implementation of account agreements and amendments. Ensure contract language complies with operational requirements and health insurance laws, coordinating with Legal, Underwriting, Contracts Delivery, leadership, and analysts. Lead cross-functional projects, assign tasks, manage timelines and milestones, support product and corporate initiatives, and oversee agreement renewals and implementations. The role requires strong communication, analytical, problem-solving, consultative, and supervisory or project leadership skills.

Lead AI engineering teams developing scalable agentic AI solutions. Responsibilities include technical leadership, architecture and implementation of AI agents, Generative AI and RAG integrations, production model reliability, code quality, delivery planning, troubleshooting, mentoring, and evaluating new technologies. The role requires machine learning experience with TensorFlow, PyTorch, and scikit-learn, cloud and MLOps expertise, and strong collaboration skills.

Leads end-to-end, high-visibility payment integrity projects, from planning and budgeting through implementation and post-launch analysis. Coordinates cross-functional teams across IT, Claims, Analytics, and Provider Relations; manages risks, dependencies, deliverables, timelines, and stakeholder communications. Tracks project KPIs and reports outcomes to senior leadership. The role requires healthcare claims or payment integrity experience, strong project management expertise, and the ability to deliver complex initiatives within schedule and budget.

Designs, develops, and maintains IBM Planning Analytics and TM1 models, cubes, applications, rules, feeders, and TurboIntegrator processes for financial planning, forecasting, reporting, and actuarial modeling. Builds data ingestion, transformation, quality, masking, and curation processes; supports SQL development, security, performance monitoring, and critical data pipelines. Partners with finance and actuarial stakeholders, provides operational support, develops scalable tested code, and mentors team members.

Supports institutional investment portfolio management across more than $7 billion in assets. Responsibilities include performance and attribution analysis, portfolio monitoring, trade execution, asset allocation research, manager evaluation, risk management, reporting, financial modeling, stress testing, compliance tracking, and Investment Committee materials. The role also manages relationships with investment managers, consultants, and custodians while improving data automation and workflow efficiency using financial systems and AI tools.

Designs and implements architecture for AI agents within the Bluefield framework. The role develops technical blueprints, optimizes Google Agent Space and Google Cloud services, creates reusable agentic components, integrates agents with enterprise systems and APIs, leads prototypes, troubleshoots complex issues, documents architectures, conducts technical reviews, mentors Generative AI Engineers, and presents technical work internally and externally.

The AI Product Owner guides AI engineering teams, ensuring technical excellence, mentoring engineers, overseeing solution design, and driving timely delivery of high-quality AI products.

Sells, retains, and cross-sells commercial medical, dental, and ancillary insurance products through inbound and outbound telesales. Builds broker and account relationships, identifies customer needs, presents consultative solutions, manages renewals, meets sales and retention quotas, supports technology and manual renewal processes, collaborates with underwriting and internal teams, and complies with applicable regulations.

Supports the strategy, development, implementation, and ongoing management of healthcare products, especially HSAs, FSAs, and other funding solutions. Leads cross-functional initiatives, gathers requirements, tracks KPIs, supports business cases and financial analysis, ensures regulatory alignment, and serves as a product expert for Sales, brokers, and account teams. Monitors market feedback and product performance while identifying enhancement opportunities and coordinating with vendors and internal stakeholders.

Coordinate and support product lifecycle activities for healthcare products: assist Product Managers with assessments and implementations, maintain JIRA/SharePoint trackers, manage timelines/risks, support sales/marketing collateral and regulatory filings, track KPIs, and collaborate across cross-functional teams and vendors.

Support product lifecycle and operational readiness for healthcare products by coordinating cross-functional projects, documenting requirements and KPIs, maintaining JIRA/SharePoint trackers, facilitating meetings, tracking vendor deliverables, supporting regulatory filings and reporting, and assisting Sales/Marketing with product collateral and RFP responses. Ensure process standardization and compliance while driving continuous improvement across teams.

Deliver competitive intelligence and market insights through secondary and select primary research, data visualization, and stakeholder presentations to inform strategic planning and initiatives across the organization.

Lead AI Engineer to mentor teams, guide AI solution design, ensure code quality, and manage complex AI projects while evaluating new technologies.

Lead the AI Engineering team to define technical architecture, mentor engineers, drive innovation, and ensure robust and scalable AI solutions.

Provide legal counsel on vendor and provider contracts, regulatory compliance (especially Medicare), data privacy/security, and government programs. Draft and negotiate agreements, review communications, identify legal risks, support Procurement and Network Contracting, and manage legal projects for BCBSMA.

Lead the design, implementation, automation, and operational maturity of enterprise IAM across SSO, MFA, IGA, PAM, and cloud identities. Build integrations, author reference architectures, drive Zero Trust and DevSecOps identity controls, automate with Python/PowerShell/Terraform, mentor engineers, lead incident response and root cause analysis, support audits/compliance, and evaluate IAM technologies and roadmaps.

Design and govern enterprise integration, API, event-driven, and interoperability solutions across cloud, on‑premises, and hybrid environments. Lead architecture reviews, define patterns and standards, run proofs-of-concept for integration and AI-enabled capabilities, and collaborate with engineering, product, security, and stakeholders to deliver scalable, secure, and resilient connectivity for healthcare systems.

The AI Solution Architect will design, implement, and optimize AI systems within the Bluefield framework, mentor engineers, and ensure architectural quality.

Lead and mentor engineering teams for the MyBlue member portal. Drive digital technology solutions, architectural design, and oversee software development lifecycle using Agile methodologies.

The Senior Full Stack Engineer will lead quality assurance strategies, develop automation frameworks, mentor engineers, and contribute to full-stack development while leveraging AI in testing.