Blink - The Employee App Innovation & Technology Culture

Can you share an example of how you’re using AI in your day-to-day work and what problem it helps you solve?

I’m using AI everyday typically, from getting summarized meeting notes to visualizing product ideas and doing competitive research. When we are building quickly it’s been really helpful to use AI prototyping tools for updating visuals or thinking through a new feature. It’s great that I can make a real mockup or explore different variations myself before sharing with engineers and design to finalize the details. While it’s important to be critical of the AI output and ensure it’s aligned with our goals and thinking, it can get us farther faster and sometimes provide ideas we weren’t otherwise considering.

How has your company supported you in experimenting with AI or building new AI-powered solutions?

At Blink, we are definitely encouraged to use AI tools in any way it can help us create more impact. I’m grateful to not be worried about hitting limits in token usage or being restricted to one tool. Besides the obvious LLMs, it’s neat to try AI features as well in tools like Gong, Notion, Google docs, etc to make it easier to find the information you need. While we're building a new product with a lot of focus on the core functionality at the moment, we are also encouraged to innovate with AI. I love that we are excited to build advanced technology, but stay true to solving the most important problems for our users.

How has working with AI changed the way you think about your own career or future growth?

It’s exciting to me that AI can take away some of the tedious parts of the job, so we have more time to focus on what we should build to delight and positively impact customers. I’m looking forward to focusing on product craft, understanding our users and building in a more hands on way. As a product manager with a technical background, I enjoy how AI has brought me even closer to the development process and increases the value of human connection and thoughtfulness. I’m happy to be in this career where connecting the dots and seeing the bigger picture above the execution level is where the magic happens.