Jobs at Blackpoint Cyber

Lead and execute software architecture for AI-driven, cloud-native security products. Design scalable distributed systems, guide engineering teams, run AI/ML PoCs, participate in design reviews, support production reliability, and drive cross-functional technical strategy.

Lead and execute software architecture for cloud-native, AI-enabled cybersecurity products. Drive scalable, reliable platform designs, own critical initiatives, lead PoCs for AI technologies, collaborate cross-functionally, mentor engineering teams, and support production reliability and on-call troubleshooting.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

Drive technology strategy and architecture across the product portfolio, delivering scalable, secure cloud-native SaaS and endpoint solutions. Champion AI-driven approaches, lead design reviews and PoCs, provide technical leadership, collaborate with product and business stakeholders, and support production systems including on-call troubleshooting and root cause analysis.

Lead global SRE team to design, implement, and operate scalable, highly available cloud infrastructure. Drive observability, automation (IaC/CI-CD), cost optimization (FinOps), security hygiene, and post-incident improvements while remaining hands-on and exploring AI tooling for reliability.

Lead global SRE team to design, operate, and optimize scalable cloud infrastructure (AWS/Azure/GCP). Own reliability, observability, incident response, IaC, CI/CD, cost optimization (FinOps), security hygiene, and mentor engineers while contributing hands-on and researching AI-driven SRE tooling.

Provide escalated endpoint and SaaS support, manage onboarding/offboarding and device provisioning, administer MDM and identity systems, build automation and scripts, maintain operational playbooks, log incidents in Jira Service Management, and serve as an escalation point while improving processes.

Act as Tier 2 escalation for complex software issues across microservices, APIs, containers, and integrations. Troubleshoot deployments and OS issues, build and optimize automations (Superblocks, n8n, Tines, webhooks, Zendesk), analyze ticket trends, document runbooks, and collaborate with Engineering to surface and resolve product bugs.

The Cyber Threat Intelligence Analyst Internship involves learning core cyber threat intelligence principles, participating in threat analysis, and collaborating with the Security Operations Center to understand how intelligence supports security operations.

Drive partner onboarding, technical enablement, and adoption to ensure measurable value from Blackpoint's cybersecurity platform. Design multi-phase success plans, define KPIs, translate telemetry into business outcomes, provide technical recommendations, assess and mitigate retention risks, build executive relationships, and collaborate cross-functionally to improve product and processes.

Analyze anomalous network and endpoint events in a SOC, perform lead-less threat hunting and triage EDR/NGAV alerts, develop incident analysis reports, build test labs, refine SOC processes, review sandbox artifacts and provide actionable threat and vulnerability analysis to customers and internal teams.