AI/ML Ops Engineer

Posted 4 Days Ago
Hiring Remotely in Canada
Remote
131K-164K Annually
Senior level
Information Technology • Cybersecurity
The Role
Own and automate the end-to-end ML lifecycle: build, deploy, monitor, test, and retire models at scale. Design production-grade, highly available ML infrastructure and CI/CD pipelines, implement governance, and collaborate with engineering and security teams.
Summary Generated by Built In

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

ROLE SUMMARY

As AI/ML Ops Engineer, you will own the operational backbone of Blackpoint's AI/ML capability — taking models from training through production deployment and owning the full AI/ML loop across every pipeline the team runs at scale. You will be instrumental in building out this new function: standing up deployment pipelines, taking trained scripts and putting them on endpoints that can accept live requests, and ensuring every solution you ship is production-grade, highly available, and well monitored. As the team's scope expands, you will take on ownership of testing across the board and automate training, monitoring, and deployment pipelines across the AI lifecycle. You will report to the Vice President of AI and Data and work closely with Engineering, the Security Operations Center (SOC), and the Adversary Pursuit Group (APG).

WHO YOU ARE

  • 5+ years of hands-on ML Engineering experience, including having personally trained and deployed models into a production environment — you know what it takes to take an AI product from prototype to live service.

  • A well-architected mindset — built for efficiency, performance, security, and reliability, with genuine comfort owning deployment pipelines end-to-end.

  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.

  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

WHAT YOU'LL BRING

Experienced in:

  • Cloud-based ML Infrastructure (AWS)

  • Model Development, Evaluation, & Deployment Operations (SageMaker, Bedrock)

  • Inference Streams & Event-Driven Processing (Kafka, Spark)

  • MLOps Workflows (MLFlow, Sagemaker Pipelines)

  • Infrastructure as Code & Pipeline Automation (Terraform, AI CI/CD, GitHub Actions)

  • ML Governance (Data, Model, & Feature Versioning, Monitoring & Testing)

  • Containerized Services (Docker, Kubernetes, ECS/EKS)

  • Scripting Languages (Python, Bash)

  • Query Languages (SQL, SparkSQL)

  • GitFlow, CI/CD workflows & DevOps best practices

  • Experience with AI-Assisted development life cycle

  • Building high-availability, production-grade systems with strong visibility and alerting baked in from day one

Nice to Have:

  • Transformer Neural Networks

  • Agile Scrum/Kanban

  • Anthropic, OpenAI, LiteLLM APIs and SDKs

  • Experience in Cybersecurity, IoT, or NLP fields

  • Grafana or CloudWatch (observability tooling)

HOW YOU'LL MAKE AN IMPACT

  • Own the AI/ML loop end-to-end at scale — across all pipelines, from model training through deployment, monitoring, and retirement.

  • Develop, optimize, and deploy ML models, drawing on direct, hands-on experience training models yourself.

  • Design, build, and administer model-building and serving infrastructure, taking trained scripts and standing them up as live endpoints that can accept real-time requests.

  • Implement ML workflows as containerized Infrastructure as Code, using Terraform, GitHub Actions, Docker, and Kubernetes.

  • Build and automate standardized container pipelines for training, feature engineering, and inference channels, with CI/CD managed through GitHub.

  • Own test strategy across the full ML pipeline — model validation, integration, load, and deployment testing — as the team's testing scope continues to expand.

  • Build visibility and alerting into every deployed pipeline and hold all AI/ML solutions to a production-grade, highly-available, well-monitored bar.

  • Develop ML governance utilities for oversight and administration of deployed infrastructure.

  • Implement data, feature, and model lifecycle best practices.

  • Contribute to AI architecture and design decisions, taking primary ownership of ML pipeline work.

  • Collaborate closely with cross-functional teams, including Engineering, Blackpoint Cyber's Security Operations Center (SOC), and the Adversary Pursuit Group (APG).

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment.

For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. International employees receive competitive benefits in accordance with local market standards and applicable country requirements.

Blackpoint believes all employees should share in the company’s success – equity participation is available to employees globally, with program details varying by location and employment structure.

Skills Required

  • 5+ years hands-on ML engineering experience, including training and deploying models to production
  • Cloud-based ML infrastructure experience (AWS)
  • Model development, evaluation, and deployment operations (SageMaker, Bedrock)
  • Inference streams and event-driven processing (Kafka, Spark)
  • MLOps workflows and tooling (MLflow, SageMaker Pipelines)
  • Infrastructure as Code and pipeline automation (Terraform, GitHub Actions, AI CI/CD)
  • Containerized services and orchestration (Docker, Kubernetes, ECS/EKS)
  • Scripting and programming (Python, Bash)
  • Query languages and data processing (SQL, SparkSQL)
  • GitFlow, CI/CD workflows and DevOps best practices
  • Designing high-availability, production-grade systems with monitoring and alerting
  • ML governance: data, model, and feature versioning, monitoring and testing
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder collaboration skills
  • Transformer neural networks
  • Experience with Anthropic, OpenAI, LiteLLM APIs/SDKs
  • Experience in cybersecurity, IoT, or NLP
  • Grafana or CloudWatch (observability tooling)
  • Agile Scrum/Kanban experience
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The Company
HQ: Denver, Colorado
187 Employees
Year Founded: 2014

What We Do

Blackpoint Cyber is a technology-driven cybersecurity company headquartered in Denver, Colorado. Founded in 2014 by former U.S. Department of Defense and intelligence security experts, Blackpoint leverages decades of real-world experience and deep knowledge of malicious tradecraft to provide proactive, nation-state-grade cybersecurity to organizations worldwide. Our mission is clear: to deliver 24/7, human-powered Managed Detection, Response, and Remediation (MDR) services, empowering IT professionals with the industry’s fastest threat elimination and risk mitigation capabilities. Blackpoint’s proprietary technology and active Security Operations Center (SOC) work together to stop cyber threats in real-time, ensuring organizations of all sizes remain protected in a constantly evolving threat landscape. At Blackpoint, we are a passionate team of cybersecurity professionals dedicated to helping Managed Service Providers (MSPs) become the heroes modern businesses rely on. By arming MSPs with cutting-edge technology, relentless 24/7 support, and a trusted partnership, we help them safeguard their clients and combat cyber threats with confidence and precision. At Blackpoint Cyber, we believe sophisticated cybersecurity should be accessible to all. That’s why we remain deeply committed to the growth and success of the Managed IT and Security community, offering cutting-edge solutions that empower IT professionals to combat cyber threats with confidence. Strike first and secure fast with Blackpoint Cyber.

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