Teams at Blackpoint Cyber

Provide escalated IT support across endpoints, SaaS applications, identity, and cloud-first infrastructure. Manage onboarding, offboarding, device provisioning, hardware inventory, access controls, and MDM platforms. Develop automation and scripts, maintain operational documentation, resolve complex technical issues, and improve recurring processes. Support a distributed workforce remotely across New Zealand, with occasional after-hours coverage.

Leads the strategy, roadmap, architecture, reliability, and operations of a cloud-based security data platform. Oversees data pipelines, APIs, identity, tenant management, developer tooling, CI/CD, governance, security, and scalability. Partners with Product and SRE, drives operational excellence and AI adoption, and builds a high-performing organization through hiring, mentorship, and technical leadership.

Designs, operates, and improves scalable cloud and on-premise infrastructure, CI/CD pipelines, Kubernetes platforms, data streaming systems, and observability tooling. Owns AWS reliability, security, cost efficiency, automation, progressive deployments, incident response, and production troubleshooting. Partners with software engineering teams to integrate services and drive continuous improvements in system performance, scalability, and uptime.