Jobs at BITCO Insurance Companies

The Claims Manager will oversee daily operations, manage the team, ensure compliance, resolve claims, and maintain service excellence.

The Sr. Claims Specialist manages claims across multiple lines, focusing on liability issues and providing customer support. Responsibilities include claim assessment, negotiation, and documentation, along with maintaining legal compliance.

The IT Project Manager oversees projects across business units, managing deliverables, scope, budgets, and stakeholder communications while ensuring quality and timely completion.

The Senior IT Business Analyst leads modernization initiatives in insurance technologies, collaborating with business and IT to enhance processes and systems.

The Senior Software Developer will design, develop, and maintain applications and integrations, leverage cloud-native architecture, mentor team members, and drive innovation in BITCO's technology platform.

Provides high-level administrative support to department and executive leadership, including calendar and meeting coordination, document preparation, interview scheduling, travel and expense logistics, records management, and confidential information handling. The role coordinates cross-department administrative projects, improves workflows, supports onboarding and training, resolves routine issues, and serves as a resource for administrative staff and internal stakeholders.

Monitors state and federal insurance regulations, researches legislative changes, supports compliance controls, and liaises with state Departments of Insurance. Reviews market conduct examinations, investigates OFAC matches, manages complaints and certifications, updates business continuity plans, and recommends workflow improvements. The role requires regulatory analysis, strong communication, organization, accuracy, and the ability to manage multiple priorities.

Lead application, cloud, and data security efforts: perform static/dynamic testing, threat modeling, incident response, cloud forensics, and vendor risk assessments. Design and harden cloud and IaC security, manage DLP/encryption solutions, optimize vulnerability management, and maintain security policies, controls, and reporting across Azure, AWS, and Fabric environments.

Lead maturation and day-to-day operations of IAM/CIAM services: provisioning/deprovisioning, access reviews, role-based access implementation, integrations, troubleshooting, audit support, documentation, and mentoring operations staff.

Serve as a technical/business bridge to design, implement, administer, and optimize insurance systems (distribution, agency management, policy, claims, commissions). Translate requirements into specifications, manage configs, support users (Tier 1/2), run testing/UAT, produce reports/dashboards, enforce data governance, and coordinate with vendors and stakeholders.

Support commercial underwriting by reviewing applications and policy changes, rating new and renewal business, calculating premiums, maintaining proficiency with rating systems and ISO/NCCI manuals, assisting underwriters with quotes and endorsements, and ensuring accuracy and timely policy processing.

Lead treasury, AP, AR, and premium billing support functions; manage daily cash management, banking transactions, reconciliations, collections, and vendor payments; represent Finance on Duck Creek Billing implementation and support billing system conversion; supervise and develop a six-person team; drive process improvements, compliance, and reporting.

The Underwriting Manager oversees daily operations, manages staff, evaluates risks, and drives profitable growth while developing agency relationships.

The Senior Manager, Underwriting leads underwriting operations, drives strategy, manages teams, evaluates risks, and engages in sales and agency management to achieve profitability goals.

Perform risk control evaluations for mid-sized commercial customers and prospects, identify hazards, document findings, and recommend safety and loss-reduction measures. Prepare reports for underwriting, advise on loss data and operations, support customer training and risk management practices, and foster business development within an assigned territory.

Handle and resolve bodily injury and other claims by investigating, evaluating coverage and liability, negotiating settlements, managing reserves, documenting activities, directing independent adjusters and third parties, and providing customer service to policyholders, claimants, agents, and legal partners in accordance with company policies and regulations.

Provide advanced, client-facing risk control services for complex commercial accounts. Conduct evaluations, prepare reports, recommend safety improvements, train and mentor staff, support underwriting decisions, coordinate multi-branch service delivery, and promote branch marketing initiatives to reduce losses and strengthen customer risk management programs.

Lead and manage dispersed QA teams to ensure release quality across SaaS, API, and in-house applications. Own test strategy, automation, performance and security testing, metrics, process improvements, vendor coordination, and integration of AI-driven testing. Mentor staff, manage cross-team risks, select testing frameworks, and ensure compliance with SDLC and industry standards.

Lead global IT infrastructure and operations including cloud, networks, servers, telephony, and endpoint management. Drive ITIL-aligned service management, cloud migrations, infrastructure-as-code, vendor management, SLAs, budgets, and a multi-year modernization roadmap while scaling a distributed support organization.

Lead QA strategy and testing for enterprise platforms: define test plans, drive automation-first approaches, execute functional/integration/regression testing, analyze metrics, coordinate with development, vendors, and stakeholders, and improve QA processes to ensure production readiness.