Jobs at BITCO Insurance Companies

Provide advanced, client-facing risk control services for complex commercial accounts. Conduct evaluations, prepare reports, recommend safety improvements, train and mentor staff, support underwriting decisions, coordinate multi-branch service delivery, and promote branch marketing initiatives to reduce losses and strengthen customer risk management programs.

The Senior Claims Specialist handles claims across various lines of coverage, focusing on Liability. Responsibilities include reviewing policy conditions, investigating claims, negotiating settlements, and ensuring compliance with regulations.

Build and mature enterprise IAM and CIAM capabilities, including identity lifecycle management, RBAC and ABAC, access reviews, authentication, authorization, PAM, and access governance. Integrate identity platforms with enterprise applications, investigate access issues, perform risk and compliance assessments, support audits, document controls, and remediate findings. Partner with cybersecurity, IT, auditors, application owners, and business stakeholders while mentoring operations staff and improving IAM processes aligned with NIST, NYDFS, Zero Trust, and least-privilege principles.

Leads software development and production support, balancing technical delivery with supervisory responsibilities. Manages workload planning, prioritization, team performance, recruiting, mentoring, code reviews, SDLC standards, production stability, incident response, and continuous improvement. Partners with business analysts, architects, QA, stakeholders, and technology teams to deliver scalable enterprise applications. Participates in development, troubleshooting, solution implementation, and on-call support while guiding employees and consultants.

Leads branch claims operations, supervises and develops claims staff, distributes workflow, reviews coverage and reserves, investigates and negotiates claims, manages adjusters and third parties, ensures regulatory compliance, and supports branch planning, budgeting, staffing, and performance goals.

Handles California liability claims across commercial auto, property, construction defect, construction general casualty, and general liability. Responsibilities include reviewing coverage, policies, exclusions, contracts, reserves, and legal exposures; investigating claims; preparing coverage letters; managing counsel and adjusters; negotiating settlements; and ensuring regulatory compliance. Provides customer service, documentation, reporting, and timely claim resolution.

Manage California workers’ compensation claims across the full lifecycle, including coverage and compensability determinations, investigation, reserving, litigation management, negotiation, settlement, and resolution. Direct defense counsel, independent adjusters, and other third parties while ensuring regulatory compliance, accurate documentation, timely claims handling, and effective service to business partners, claimants, and counsel.

The Sr. Claims Specialist manages claims across multiple lines, focusing on liability issues and providing customer support. Responsibilities include claim assessment, negotiation, and documentation, along with maintaining legal compliance.

The Senior Software Developer will design, develop, and maintain applications and integrations, leverage cloud-native architecture, mentor team members, and drive innovation in BITCO's technology platform.

Provides high-level administrative support to department and executive leadership, including calendar and meeting coordination, document preparation, interview scheduling, travel and expense logistics, records management, and confidential information handling. The role coordinates cross-department administrative projects, improves workflows, supports onboarding and training, resolves routine issues, and serves as a resource for administrative staff and internal stakeholders.

Monitors state and federal insurance regulations, researches legislative changes, supports compliance controls, and liaises with state Departments of Insurance. Reviews market conduct examinations, investigates OFAC matches, manages complaints and certifications, updates business continuity plans, and recommends workflow improvements. The role requires regulatory analysis, strong communication, organization, accuracy, and the ability to manage multiple priorities.

Support commercial underwriting by reviewing applications and policy changes, rating new and renewal business, calculating premiums, maintaining proficiency with rating systems and ISO/NCCI manuals, assisting underwriters with quotes and endorsements, and ensuring accuracy and timely policy processing.

Lead treasury, AP, AR, and premium billing support functions; manage daily cash management, banking transactions, reconciliations, collections, and vendor payments; represent Finance on Duck Creek Billing implementation and support billing system conversion; supervise and develop a six-person team; drive process improvements, compliance, and reporting.

The Underwriting Manager oversees daily operations, manages staff, evaluates risks, and drives profitable growth while developing agency relationships.

The Senior Manager, Underwriting leads underwriting operations, drives strategy, manages teams, evaluates risks, and engages in sales and agency management to achieve profitability goals.

Handle and resolve bodily injury and other claims by investigating, evaluating coverage and liability, negotiating settlements, managing reserves, documenting activities, directing independent adjusters and third parties, and providing customer service to policyholders, claimants, agents, and legal partners in accordance with company policies and regulations.

Lead global IT infrastructure and operations including cloud, networks, servers, telephony, and endpoint management. Drive ITIL-aligned service management, cloud migrations, infrastructure-as-code, vendor management, SLAs, budgets, and a multi-year modernization roadmap while scaling a distributed support organization.

Build, maintain, and optimize cloud-based data pipelines and ETL processes. Collaborate with business stakeholders to design data models and deliver scalable warehousing solutions. Implement data quality checks, monitor performance, document systems, and enable self-service analytics (Power BI). Support migration from legacy systems and drive data engineering best practices across environments.

Build and mature data services and analytics in a cloud environment: gather requirements, design data models and pipelines, create Power BI reports, implement data quality checks, support statistical/NLP/AI modeling, and deliver data-driven insights to business stakeholders.

The Underwriting Manager oversees underwriting operations, ensuring quality and efficiency, manages agency relationships, and leads staff development while driving profitable growth.