Jobs at BITCO Insurance Companies

Lead and manage dispersed QA teams to ensure release quality across SaaS, API, and in-house applications. Own test strategy, automation, performance and security testing, metrics, process improvements, vendor coordination, and integration of AI-driven testing. Mentor staff, manage cross-team risks, select testing frameworks, and ensure compliance with SDLC and industry standards.

Lead global IT infrastructure and operations including cloud, networks, servers, telephony, and endpoint management. Drive ITIL-aligned service management, cloud migrations, infrastructure-as-code, vendor management, SLAs, budgets, and a multi-year modernization roadmap while scaling a distributed support organization.

Lead QA strategy and testing for enterprise platforms: define test plans, drive automation-first approaches, execute functional/integration/regression testing, analyze metrics, coordinate with development, vendors, and stakeholders, and improve QA processes to ensure production readiness.

Serve as the Home Office front desk point of contact: greet visitors, answer and route calls, manage mail and deliveries, maintain reception area, operate office equipment, follow security protocols, and provide administrative support across departments.

Support regulatory compliance by maintaining producer appointment databases, onboarding producers, preparing and reconciling statistical/state reports, managing renewals and invoices, communicating with producers and branches, correcting system errors, and providing timely customer service and accurate records.

The Senior Claims Specialist handles claims across various lines of coverage, focusing on Liability. Responsibilities include reviewing policy conditions, investigating claims, negotiating settlements, and ensuring compliance with regulations.

Support commercial underwriting by reviewing applications and policy changes, rating new and renewal business using rating systems, calculating premiums, assisting underwriters with quotes and endorsements, and maintaining proficiency with ISO, NCCI, and company rating/publishing systems.

The Underwriting Assistant supports underwriting operations by managing data, maintaining records, processing policies, and ensuring accurate information for internal and external customers.

The Underwriting Manager oversees underwriting operations, ensuring quality and efficiency, manages agency relationships, and leads staff development while driving profitable growth.

The Mainframe Developer will design, modify, and test programs, collaborate on application enhancement, manage production issues, and support project lifecycle activities.

The Senior Claims Specialist handles claims across multiple lines, focusing on liability and investigating coverage issues. Responsibilities include documentation, negotiation, and managing third parties while ensuring customer service excellence.

The Claims Manager will oversee daily operations, manage the team, ensure compliance, resolve claims, and maintain service excellence.

The Sr. Claims Specialist manages claims across multiple lines, focusing on liability issues and providing customer support. Responsibilities include claim assessment, negotiation, and documentation, along with maintaining legal compliance.

The IT Project Manager oversees projects across business units, managing deliverables, scope, budgets, and stakeholder communications while ensuring quality and timely completion.

The Senior IT Business Analyst leads modernization initiatives in insurance technologies, collaborating with business and IT to enhance processes and systems.

The Senior Software Developer will design, develop, and maintain applications and integrations, leverage cloud-native architecture, mentor team members, and drive innovation in BITCO's technology platform.

Lead and operate the enterprise cybersecurity program: define strategy and roadmap, manage a cybersecurity team, integrate security-by-design, oversee IAM, endpoint, cloud, vulnerability management, incident response, audits, compliance, and vendor security. Partner with IT, business leaders, and internal audit to maintain governance, reporting, and continuous improvement.

Provide administrative and clerical support to the underwriting team: prepare and maintain records, enter and retrieve data, produce documents and reports, support internal audits, maintain underwriting manuals and process maps, respond to inquiries, and deliver excellent internal and external customer service.

Manage the full lifecycle of Workers' Compensation claims including investigation, reserving, litigation management, negotiation/settlement, vendor and counsel oversight, and regulatory compliance while delivering high-quality service to internal and external partners.

The Underwriting Manager oversees daily operations, manages staff, evaluates risks, and drives profitable growth while developing agency relationships.