Teams at BITCO Insurance Companies

Lead and manage dispersed QA teams to ensure release quality across SaaS, API, and in-house applications. Own test strategy, automation, performance and security testing, metrics, process improvements, vendor coordination, and integration of AI-driven testing. Mentor staff, manage cross-team risks, select testing frameworks, and ensure compliance with SDLC and industry standards.

Lead global IT infrastructure and operations including cloud, networks, servers, telephony, and endpoint management. Drive ITIL-aligned service management, cloud migrations, infrastructure-as-code, vendor management, SLAs, budgets, and a multi-year modernization roadmap while scaling a distributed support organization.

Lead QA strategy and testing for enterprise platforms: define test plans, drive automation-first approaches, execute functional/integration/regression testing, analyze metrics, coordinate with development, vendors, and stakeholders, and improve QA processes to ensure production readiness.