Jobs at Bionic

Manage post-sale contract processing between customers, internal teams, and energy suppliers. Resolve queries, gather missing information, coordinate terminations, update internal systems, monitor outstanding contracts, recommend process improvements, and support training to ensure smooth, accurate contract switching.

Lead QA and capability development for broker sales teams: run coaching cycles, perform risk-based call and file reviews, ensure regulatory compliance (FCA, Data Protection), translate QA data into coaching and process improvements, chair quality governance, and collaborate with technical controls and compliance to maintain broking standards.

Bionic invites candidates to register their interest in various roles focused on sales, technology, and business operations to support UK small businesses.

The Sales Administrator will manage contracts from sale to processing, ensuring smooth communication between customers and suppliers while resolving issues and maintaining accurate records.

Manage pricing and tendering for high-value customers by collating supplier quotes, owning end-to-end tender processes, building supplier and agent relationships, reporting on tender performance, and optimising pricing placement to support retention and revenue growth.

Make outbound calls to business customers to qualify leads across energy, connectivity, finance and insurance. Understand customer needs, build rapport, meet activity KPIs, and hand qualified opportunities to senior sales consultants. Provide excellent phone-based customer service and support.

The Energy Renewals Expert at Bionic is responsible for managing existing customer accounts, securing energy deals, and providing exceptional service to meet client needs while achieving sales targets.

The Inbound Sales Consultant will receive and close qualified leads, match customer needs with energy contracts, and meet sales targets. Responsibilities include building customer relationships and cross-selling other services.

Own and develop relationships with key business energy accounts to drive renewals, retention and commercial growth. Deliver structured contact strategies, value-added services (consumption reviews, KVA checks, bill validation), manage account health, identify upsell/cross-sell opportunities, and collaborate with internal teams to hit renewal, productivity, satisfaction, and compliance targets.

Design, build and scale production data pipelines and analytics-ready models on AWS and Snowflake using dbt. Lead data platform architecture, ensure reliability, implement CI/CD and testing, mentor engineers, and embed governance, observability and security practices.

Make outbound calls to small business owners who submitted online enquiries, confirm details, assess eligibility for better deals, record information in Salesforce, and pass qualified leads to sales closers. Provide a professional, helpful customer experience.

Make outbound calls to business customers to qualify leads across energy, connectivity, finance and insurance, understand needs, build rapport, provide support, work to daily/weekly/monthly KPIs, and hand qualified leads to senior sales consultants.

Support the Insurance Team by compiling and sending policy documentation, monitoring accuracy, processing cancellations and refunds, managing team inboxes, creating daily case reports and allocations, and meeting performance targets while ensuring regulatory compliance and high attention to detail.

The Insurance Sales Manager oversees sales representatives, implements strategies to boost insurance sales, and ensures team meets objectives while maintaining quality standards.