Teams at Bionic

Manage post-sale contract processing between customers, internal teams, and energy suppliers. Resolve queries, gather missing information, coordinate terminations, update internal systems, monitor outstanding contracts, recommend process improvements, and support training to ensure smooth, accurate contract switching.

Lead QA and capability development for broker sales teams: run coaching cycles, perform risk-based call and file reviews, ensure regulatory compliance (FCA, Data Protection), translate QA data into coaching and process improvements, chair quality governance, and collaborate with technical controls and compliance to maintain broking standards.

Bionic invites candidates to register their interest in various roles focused on sales, technology, and business operations to support UK small businesses.