Jobs at Biograph

Build and formalize customer success workflows and SOPs across the member lifecycle for in-clinic and mobile experiences. Own performance metrics, manage tickets and escalations, identify friction points, partner cross-functionally, mentor teammates, and balance hands-on execution with strategic planning to scale a high-touch CX function.

Lead full-cycle recruiting for executives, engineers, clinicians, and clinical staff in a high-growth healthcare startup. Build sourcing strategies, evaluate technical and behavioral fit, manage offers and onboarding, ensure compliance with employment laws, mentor team members, and optimize recruiting processes to maintain a strong talent pipeline.

Lead end-to-end accounting for a multi-entity healthcare tech startup: manage close processes, AP scaling, internal controls, audits, tax reporting, and financial reporting to support leadership decisions.

Lead Growth Product Manager owning growth tech platforms, website, lead flow, CRM integrations, and analytics. Run growth experiments, optimize funnels and conversion, align product and marketing, define messaging and roadmap, and collaborate across engineering, design, marketing, and sales to drive acquisition and retention.

Design and build scalable full-stack systems across member, clinical, and core services. Work with NextJS and React Native for front-end apps, and Python (Django/FastAPI) for backend services and data pipelines. Collaborate with engineers, designers, and clinicians to deliver production-quality healthcare software.

Lead product strategy and execution for the member engagement platform. Own lifecycle vision, lead engineering/design teams, partner with clinical/ops, analyze engagement data, and define requirements for longitudinal tracking to improve retention and member health outcomes.

Provide direct patient care in-clinic and via telemedicine, implement and evaluate the Biograph Method with the Medical Director, document visits in the EMR, generate personalized member recommendations from multidisciplinary data, support treatment adherence, and share administrative and strategic responsibilities to optimize clinic services.

Lead HIPAA compliance strategy and implementation, automate continuous compliance (Vanta/Drata/Secureframe), build evidence-collection workflows (Python/Go/Bash) for GCP, integrate checks into CI/CD, conduct risk assessments and threat modeling, and lay groundwork for SOC 2 and HITRUST certifications.