Jobs at Bill Knight Automotive

Sell new and used Lincoln and Volvo vehicles by engaging customers, demonstrating vehicles, identifying needs, negotiating purchases, following up on leads, preparing accurate sales files, and delivering vehicles. The role involves reporting activities to the Sales Manager, contacting previous customers, and building long-term customer relationships through personalized service.

Guides customers through pre-owned vehicle purchases by identifying needs, demonstrating vehicles, explaining financing and protection options, completing sales paperwork, and following up to build satisfaction, repeat business, and referrals. The role requires meeting sales goals, maintaining vehicle and program knowledge, collaborating with finance and service teams, and delivering a professional, transparent customer experience.

Lead IT strategy, infrastructure, cybersecurity, and internal IT operations across multiple automotive dealerships. Manage networks, servers, firewalls, cloud environments, Microsoft 365, identity systems, dealership platforms, vendors, budgets, policies, disaster recovery, and technology projects. Develop internal IT capabilities, troubleshoot complex issues, support acquisitions and expansions, and partner with leadership to improve productivity, reduce costs, and strengthen security.

Coordinate remote vehicle deliveries, pick-ups, and drop-offs while providing concierge-level client service. Manage appointments, personalized communications, and use video conferencing, e-signature, and CRM tools to ensure seamless, flexible, customer-centric experiences.

Lead and manage the dealership sales team to achieve sales, profitability, and customer satisfaction targets. Desk deals with F&I, monitor CRM and lead follow-up, manage inventory presentation and pricing, coach and recruit sales consultants, produce forecasts and reports, and coordinate with accounting, service, and parts to ensure operational compliance and smooth customer experiences.

Sell new and used vehicles by engaging customers, demonstrating and test-driving cars, handling inquiries and follow-up, preparing purchase paperwork, warm-calling past customers, and delivering vehicles. Report sales activities to the Sales Manager.

Guide customers through vehicle purchases by assessing needs, demonstrating vehicles, coordinating financing, completing sales paperwork, following up for satisfaction, and meeting sales and customer service goals.