Teams at Bill Knight Automotive

Coordinate remote vehicle deliveries, pick-ups, and drop-offs while providing concierge-level client service. Manage appointments, personalized communications, and use video conferencing, e-signature, and CRM tools to ensure seamless, flexible, customer-centric experiences.

Lead and manage the dealership sales team to achieve sales, profitability, and customer satisfaction targets. Desk deals with F&I, monitor CRM and lead follow-up, manage inventory presentation and pricing, coach and recruit sales consultants, produce forecasts and reports, and coordinate with accounting, service, and parts to ensure operational compliance and smooth customer experiences.

Guide customers through vehicle purchases by understanding needs, demonstrating vehicles and features, arranging test drives, coordinating financing, completing sales paperwork, following up for satisfaction and referrals, and meeting sales and customer satisfaction goals while representing company values.