Jobs at Big Happy

The Associate Product Manager will translate stakeholder needs and discovery insights into PRDs, user stories, workflows, and acceptance criteria for in-house order management and creative production platforms. Responsibilities include leading cross-functional discovery, owning product workstreams, supporting agile delivery, clarifying requirements with Engineering and Design, documenting trade-offs and dependencies, and maintaining product artifacts. The role requires strong writing, analytical judgment, stakeholder communication, and technical fluency with APIs, integrations, and data flows.

The Associate Product Manager will translate stakeholder needs and discovery insights into PRDs, user stories, workflows, and acceptance criteria for in-house order management and creative production platforms. Responsibilities include leading cross-functional discovery, owning product workstreams, supporting agile delivery, partnering with Design and Engineering, documenting requirements, identifying trade-offs and risks, and maintaining product artifacts. The role requires strong communication, analytical thinking, technical fluency, and experience in product or product-adjacent work.

Supports recruitment, onboarding, offboarding, compliance documentation, employee engagement, benefits administration, and recurring People Operations tasks. Responsibilities include screening applicants, scheduling interviews, maintaining ATS records, coordinating new-hire logistics, tracking HR checklists and training, organizing events, and handling confidential employee information. The role is hybrid in Chicago and requires strong organization, communication, attention to detail, and 1–2 years of relevant experience.

Own AWS infrastructure, CI/CD, infrastructure-as-code, observability, security, cost optimization, containerization, backup and disaster recovery. Lead incident response, create operational documentation, and mentor engineers on monitoring and operational practices. The role requires architectural decision-making, reliable deployments, cloud cost management, and collaboration with distributed engineering teams working across U.S. time zones.

Own product security end to end, including vulnerability identification and remediation, secure SDLC practices, SOC 2 compliance, incident response, access controls, data protection, security tooling, vendor assessments, and audit readiness. Partner directly with engineering teams, review production code, strengthen security culture, communicate risk to leadership and external stakeholders, and support evolving compliance requirements such as ISO 27001.

Develop responsive web applications using modern front-end technologies, collaborate with designers, optimize performance, and ensure accessibility.