Jobs at Bhanzu

Serve as the primary customer support contact through phone, email, and chat. Respond to inquiries, conduct proactive outbound calls, identify customer needs, coordinate solutions with internal teams, follow up on issues, maintain customer relationships, and develop strong knowledge of company products and services. The role requires customer service experience, CRM and ticketing-system proficiency, strong communication, conflict-resolution skills, multitasking ability, and comfort working night shifts.

Identify and qualify potential customers through market research and cold calling, follow up on marketing-generated leads, communicate product benefits, build client relationships, and monitor industry and competitor trends. The role requires strong communication, resilience in a fast-paced startup environment, laptop access, six-day workweeks, and responsibility for daily team activities.

Build and maintain Bhanzu’s edtech platform across frontend and backend systems. Develop React and TypeScript interfaces, Python APIs and microservices, integrations, authentication, database structures, and end-to-end features. Optimize DynamoDB queries, maintain services, fix bugs, refactor legacy code, write documentation, and participate in code reviews while collaborating with product, design, and engineering teams.

Identify prospects through market research and cold calling, follow up on marketing-generated leads, communicate product benefits, build client relationships, and monitor industry and competitor trends. The role requires strong communication, adaptability to a fast-paced startup, six-day workweeks, laptop access, and responsibility for daily team activities.

Mentor and develop trainers, lead workshops and calibration sessions, establish classroom quality standards, analyze learning data, and design pedagogy-driven improvements across teacher training, quality control, and curriculum teams.

Supports strategic partnerships and marketing by conducting outreach to educational institutes and associations, onboarding partners, analyzing campaigns and competitors, assisting with webinars and events, drafting communications, and coordinating post-webinar analysis with sales.

Manage the full customer renewal process, communicate with existing clients, address concerns, strengthen relationships, and support retention and revenue growth. Collaborate with customer success, marketing, and product teams to improve customer satisfaction and loyalty. This is an individual contributor role in a fast-paced startup environment requiring strong communication, resilience, a laptop, and six-day work weeks.

Generate leads through market research and cold calling, follow up on marketing-generated leads, communicate product benefits, build client relationships, and monitor industry and competitor trends. The role is remote, requires fluent English and Hindi, a laptop, six-day availability, and comfort working in a fast-paced startup environment.

Leads a 20–40-person sales team, owns revenue targets and KPIs, develops growth strategies, reviews pipeline performance, improves conversion metrics, maintains CRM discipline, and collaborates with Marketing, Product, and Customer Success. The role also supports hiring, parent communication, coaching, and team culture across assigned regions or sales pods.

Identify and qualify prospective customers through market research and cold calling, follow up on marketing-generated leads, communicate product benefits, build client relationships, and monitor industry and competitor trends. The role requires strong communication, resilience, startup adaptability, laptop access, six-day workweeks, and responsibility for daily team activities.

Identify prospects through market research and cold calling, follow up on marketing-generated leads, communicate product benefits, build client relationships, and monitor industry and competitor trends. The role requires strong communication, resilience in a fast-paced startup, laptop access, and availability six days per week while supporting daily team activities.