Jobs at BetterUp

Manage enterprise customer relationships to drive adoption, value realization, and renewals for BetterUp's SaaS platform. Lead cross-functional delivery, mitigate account risk, produce executive communications, and coordinate program execution and change management.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Principal Client Partner leads enterprise deployments, partnering with executives to create transformative human capital strategies that drive performance and growth, while managing cross-functional teams and ensuring continuous engagement and value delivery.

Lead the end-to-end design vision for BetterUp's Partner Experience (Partner Hub, Performance Intelligence, analytics). Translate complex organizational data into actionable enterprise B2B UX, drive 0→1 solutions, build scalable design systems, partner with Product, Engineering, Research, and People Science, and shape company-wide AI and design strategy.

As a Principal Product Designer, you will shape design strategies for BetterUp's core products, influence cross-functional teams, mentor designers, and lead design quality efforts while integrating AI into design processes.

Lead product vision and execution as a Principal Product Manager. Manage product-market fit, conduct external engagements, and apply AI tools for prototyping. Drive cross-functional collaboration to ensure success metrics are met while maintaining customer relationships.

Serve as the single-threaded technical owner for BetterUp's most complex enterprise engagements, advise executive leadership on platform strategy and integrations, bring and activate C‑suite relationships, define integration and security narratives, lead company-wide SE initiatives, mentor SE leaders, and represent BetterUp externally through speaking and writing.

Lead technical architect for strategic enterprise and government pre-sales opportunities. Own full pre-sales cycle, build CFO/COO-focused ROI narratives, anticipate integration/security challenges, create reusable SE assets, drive AI/automation for the SE function, mentor SEs, and influence product and GTM strategy.

The role involves prospecting enterprise clients, consultative selling, building relationships with key stakeholders, leading negotiations, and collaborating cross-functionally to meet sales targets.

The Business Development Representative will drive pipeline generation within Government accounts, manage stakeholder relationships, and contribute to account strategy. Candidates should possess sales experience, particularly in Government procurement processes, and demonstrate organizational and communication skills.

Own and evolve the design system for web and mobile, integrating AI tools for efficiency and consistency while mentoring teams and ensuring brand alignment.

Lead strategy and operations for a new GTM segment focused on CxO engagement. Drive account research, executive communications, cross-functional coordination, RFP responses, pipeline generation, and manage multiple projects to improve coaching platform efficiency and executive decision-making.

Lead and scale BetterUp's UX research practice by defining methodologies, tooling, governance, and AI-enabled workflows. Drive strategic, foundational research to inform product and go-to-market strategy, synthesize qualitative and quantitative insights for executives, mentor researchers, and build research operations and participant recruitment capabilities.

Counsel on enterprise SaaS and Professional Services contracts end-to-end, manage complex customer-paper deals, advise Sales, maintain strategic account relationships, build contract playbooks and CLM workflows, lead template modernization and AI/privacy contract terms, and implement legal ops dashboards and automation.

Lead and mentor a pod of four product designers as a player-coach, run design operations and quality gates, ensure design involvement upstream, align with product VPs, and maintain craft standards across partner, member, group, and coach surfaces while integrating AI tools into workflows.

Lead FP&A for R&D and G&A, partnering with VP/C-level leaders to drive forecasting, budgeting, multi-year planning, variance analysis, scenario modeling, KPI alignment, executive dashboards, and scalable FP&A processes leveraging automation and AI to inform resource allocation and strategic decisions.

The Strategic Communications & Change Lead will design and guide communications strategies for enterprise clients, focusing on change management and organizational transformation through effective storytelling and stakeholder engagement.

The Senior Enterprise Account Executive is responsible for prospecting, consultative selling, relationship building, solution presentation, and negotiating enterprise SaaS deals with C-level executives. The role involves collaborating with internal teams to ensure deal closure and addressing customer satisfaction.

As a Staff Product Designer, you'll lead design vision and strategy for cross-product experiences, mentor designers, and enhance the design system while shaping the BetterUp platform's next generation through collaboration with product and engineering teams.

The Staff Full-Stack Engineer will build automation tools, data pipelines, and self-service solutions for Performance Intelligence, collaborating with cross-functional teams to enhance data accessibility and insight delivery.