Jobs at BetterUp

Own BetterUp’s product and go-to-market positioning across the customer journey. Translate customer, competitive, win/loss, and account intelligence into platform narratives, executive messaging, launches, sales enablement, competitive plays, business-case tools, and customer proof. Partner cross-functionally with Product, Sales, Customer Success, Demand Generation, Brand, and executives to improve pipeline, retention, and platform conversion. Shape the company’s AI transformation category perspective and use AI to accelerate strategy and narrative development.

Leads HR Operations and AI enablement, overseeing onboarding, offboarding, benefits, leave management, case management, compliance, HR data, and Workday partnerships. Manages a team of three to five and collaborates with Legal, Payroll, IT, Recruiting, Total Rewards, and engineering teams. Identifies and implements automation, measures operational improvements, maintains data privacy and audit readiness, manages vendors, and develops HR analytics and scalable processes across global jurisdictions.

Own forecasting, pipeline analytics, GTM planning, capacity modeling, territory design, quota setting, and executive-level reporting. Partner with Sales, Finance, and GTM Systems to improve data quality and forecasting processes. Lead automation and AI initiatives, mentor teammates, and translate revenue data into strategic recommendations for leadership and board reporting.

Build BetterUp’s technology and channel partnership function from the ground up. Develop partner strategy, programs, executive relationships, joint business plans, co-sell motions, enablement, and operating cadences across HCM platforms, technology companies, consulting firms, and systems integrators. Align partners with Sales, Marketing, Product, Customer Success, Legal, and Finance, while tracking partner-sourced pipeline, revenue, and engagement metrics.

The Vice President of Key Accounts drives sales for strategic accounts, balancing new sales, account management, and customer success while collaborating cross-functionally.

Own technical success for complex enterprise accounts through written charters, deployment decisions, technical gates, prototypes, and executive relationships. Lead small forward-deployed engineering squads without direct management, determine which custom solutions should become platform capabilities, and close engagements through graduation, funding, or termination. Build AI-assisted prototypes and analyze account evidence to influence commercial decisions and product strategy.