Jobs at BetterUp

Manage enterprise customer relationships to drive adoption, value realization, and renewals for BetterUp's SaaS platform. Lead cross-functional delivery, mitigate account risk, produce executive communications, and coordinate program execution and change management.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Principal Client Partner leads enterprise deployments, partnering with executives to create transformative human capital strategies that drive performance and growth, while managing cross-functional teams and ensuring continuous engagement and value delivery.

Lead the end-to-end design vision for BetterUp's Partner Experience (Partner Hub, Performance Intelligence, analytics). Translate complex organizational data into actionable enterprise B2B UX, drive 0→1 solutions, build scalable design systems, partner with Product, Engineering, Research, and People Science, and shape company-wide AI and design strategy.

As a Principal Product Designer, you will shape design strategies for BetterUp's core products, influence cross-functional teams, mentor designers, and lead design quality efforts while integrating AI into design processes.

The Senior G&A Recruiter will partner with leaders across functions, manage full-cycle recruitment, build inclusive pipelines, and drive hiring strategies to support the company's growth.

As a Strategic Advisor, you'll collaborate with executives to shape human capital strategies, drive transformation, and lead cross-functional teams, ensuring impactful solutions are delivered.

Lead product vision and execution as a Principal Product Manager. Manage product-market fit, conduct external engagements, and apply AI tools for prototyping. Drive cross-functional collaboration to ensure success metrics are met while maintaining customer relationships.

Technical owner for Workday and HR systems: configure and support Workday modules, manage integrations and data flows, lead Workday release and security controls, define AI/automation roadmap, ensure SOX-compliant controls and documentation, and partner with HR and IT leadership to deliver scalable system solutions.

Lead technical architect for strategic enterprise and government pre-sales opportunities. Own full pre-sales cycle, build CFO/COO-focused ROI narratives, anticipate integration/security challenges, create reusable SE assets, drive AI/automation for the SE function, mentor SEs, and influence product and GTM strategy.

Serve as the single-threaded technical owner for BetterUp's most complex enterprise engagements, advise executive leadership on platform strategy and integrations, bring and activate C‑suite relationships, define integration and security narratives, lead company-wide SE initiatives, mentor SE leaders, and represent BetterUp externally through speaking and writing.

Lead full-cycle recruiting for GTM functions, partnering with senior leaders to design hiring strategies, build inclusive pipelines, manage executive searches, use data and AI to improve processes, and deliver world-class candidate experiences while championing DEIB.

Lead high-impact strategic projects in Business Operations, oversee due diligence, collaborate with executives, and develop market strategies for BetterUp.

The role involves prospecting enterprise clients, consultative selling, building relationships with key stakeholders, leading negotiations, and collaborating cross-functionally to meet sales targets.

As a Staff Product Manager, you will lead product initiatives, collaborate with customers, drive execution, and build relationships while leveraging AI tools for prototyping and testing.

Drive account strategy and growth, build enduring customer relationships, and manage internal collaborations to ensure client success and satisfaction.

The Business Development Representative will drive pipeline generation within Government accounts, manage stakeholder relationships, and contribute to account strategy. Candidates should possess sales experience, particularly in Government procurement processes, and demonstrate organizational and communication skills.

Own and evolve the design system for web and mobile, integrating AI tools for efficiency and consistency while mentoring teams and ensuring brand alignment.

Lead strategy and operations for a new GTM segment focused on CxO engagement. Drive account research, executive communications, cross-functional coordination, RFP responses, pipeline generation, and manage multiple projects to improve coaching platform efficiency and executive decision-making.

Lead and scale BetterUp's UX research practice by defining methodologies, tooling, governance, and AI-enabled workflows. Drive strategic, foundational research to inform product and go-to-market strategy, synthesize qualitative and quantitative insights for executives, mentor researchers, and build research operations and participant recruitment capabilities.