Jobs at Betterment

Greet and assist visitors, manage the reception area, handle mail and packages, onboard and support employees with access/security, perform general administrative tasks, and assist with events to ensure a positive office experience.

As a Business Development Representative, you'll generate new opportunities with financial advisors via outreach and assist the sales process, focusing on retirement plans.

Lead development of Betterment's consumer mobile apps using React Native and JavaScript/TypeScript. Collaborate with product, design, and full-stack teams to build scalable, high-performance, accessible features, mentor junior engineers, and drive platform and architecture improvements to deliver delightful financial experiences.

Manage the end-to-end monthly commission cycle, administer ICM platform configuration and data integrations, model and operationalize compensation plans, produce commission and payout reporting, improve processes and automation, and resolve compensation inquiries across Sales, Finance, HR, Payroll, and Revenue Operations.

The role involves leading software initiatives, collaborating with teams, maintaining code quality, and enhancing user experience in financial applications.

Lead the Advised channel sales team selling Betterment at Work 401(k) through financial advisors. Own pipeline quality, forecast accuracy, quota, rep coaching and development, account coverage, playbook creation with Business Development, win/loss analysis, and channel strategy. Influence pricing, product priorities, and partner strategy while managing cross-functional processes as the advisor partnership motion scales.

Lead and optimize end-to-end commercial workflows across Sales, Marketing, and Customer Experience. Own Deal Desk decisions, pricing and promotions, contract approvals, and monthly audits. Design scalable processes, partner with Finance, Legal, and Business Systems to operationalize offers, and deliver pricing/margin analyses and dashboards. Serve as a high-autonomy operator driving revenue-impacting decisions and enablement.

Manage a book of strategic 401(k) clients as a trusted advisor to drive plan success, participant outcomes, and retention. Advise on plan design, rollovers, compliance, and engagement strategies; coordinate onboarding and cross-functional teams; identify risks and expansion opportunities; run strategy sessions and represent the Voice of the Customer to improve the platform.

The Legal Counsel will manage litigation and regulatory matters, provide legal advice to business units, and oversee claims processing for Betterment. Responsibilities include representing the company in legal proceedings and collaborating with external counsel on disputes.

Administer and troubleshoot Zendesk and related CX tooling, validate analytics tagging, design servicing workflows, and collaborate cross-functionally to identify and implement process improvements and automation that scale customer service operations.

Plan, execute, and optimize demand generation campaigns (paid media, email nurture, digital, events) to drive qualified pipeline for 401(k) sales. Manage agency relationships, media performance, budgets, audience targeting/ABM, and lead nurture. Partner with RevOps on lead routing/scoring, track MQL and pipeline metrics, collaborate cross-functionally, and maintain social proof through case studies and reviews.

Own and evolve the GTM systems architecture with Salesforce as the core system of record. Define integration patterns, data contracts, and system-of-record boundaries; design and deliver complex cross-system solutions; audit and remediate platform health, data integrity, and security; guide technical direction, review designs, mentor engineers, and lead high-risk vendor evaluations and migrations in partnership with GTM, Data, and Engineering teams.

Lead design and implementation of full-stack, customer-facing systems for User Engagement. Shape technical direction, mentor engineers, drive complex projects from discovery to release, improve developer workflows, and ensure high performance, reliability, observability, and maintainability of web applications.

The Sr. Staff Engineer will lead the AI platform strategy, partnering with teams to build AI features, ensuring quality and compliance in a regulated environment.

The Staff Engineer, Backend will drive technical vision, optimize backend systems, mentor engineers, and ensure high-quality software delivery.

The Senior IT Systems Engineer designs, scales, and operates IT systems, ensuring secure and efficient access to tools for employees through automation and oversight of core SaaS platforms.

Lead detection engineering team at Betterment; drive detection strategy, incident response, and cross-functional collaboration to enhance security posture.

As a Sr. Software Engineer, you'll lead the development of AI capabilities at Betterment, collaborating with teams to implement AI features and maintaining compliance with regulations. You'll mentor junior engineers and contribute to Betterment's overall AI strategy.

As a Senior Software Engineer at Betterment, you will develop backend systems, mentor engineers, and manage projects to ensure scalability and efficiency.

As an Engineering Manager, you'll lead a team of full-stack engineers, collaborate on product roadmaps, and ensure high-quality user experiences for financial advisors, all while fostering team culture and mentoring.