Sr. Manager, Broker-Dealer Financial Operations & Controls

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New York, NY, USA
In-Office
Consumer Web • Fintech • Mobile • Software • Financial Services
Investing built for a better future.
The Role
About Betterment

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease.  We’re headquartered in NYC and offer hybrid NY-based positions (Four days/ week in-office).

 About the role

The Firm Operations Team at Betterment oversees and operates Betterment’s broker-dealer entity that safeguards over $65B in assets for over one million customers. The team is responsible for firm-level dividend and corporate action processing, reconciliations, design and operation of internal controls, and regulatory and financial reporting to maintain compliance with relevant FINRA and SEC financial responsibility rules.

The team works collaboratively across departments to improve and automate processes, as well as owns the relationships with various third parties including the broker-dealer’s auditors, clearing firm, and banking institutions.

As Senior Manager of Broker-Dealer Financial Operations and Controls you will play a pivotal role in overseeing and managing all financial and operational aspects of our broker dealer business. You will collaborate cross-functionally to ensure compliance with industry regulations, maintain accurate financial records, and optimize operational processes to support our growth.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

  • New York City: $135,000 - $160,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

 A day in the life

The ideal candidate for this role will possess a strong understanding of broker-dealer operations, financial reporting, and regulatory compliance, particularly in financial services and technology. They are comfortable in a spreadsheet, talking to auditors and regulators, and working with our Product and Engineering teams to build out new products. On any given day you will:

  • Complete and oversee daily reconciliations, investigating and resolving any breaks
  • Monitor firm liquidity and net capital, overseeing all transactional processes including money movements and securities processing
  • Enhance, implement, and execute against additional controls related to broker dealer compliance
  • Work with the FINOP to prepare and file weekly, monthly, and annual reporting, such as Reserve Calculations, Net Capital Computations, and year-end financial packages 
  • Act as main counterpoint with auditors for our annual broker-dealer reviews
 What we’re looking for
  • Bachelor’s or Master's Degree in Accounting
  • CPA License Series 27 or ability to rapidly obtain
  • Minimum of 5+ years of accounting experience in public accounting, preferably in audit
  • Experience working with a FINOP at a broker-dealer or clearing firm is a plus
  • Strong experience with financial reporting
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Exceptional communication skills, both written and verbal
What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set audacious goals

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

 We invest in you with:

  • A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave. 
  • Flexible paid time off (and encouragement to use it!)
  • Meaningful opportunity for community building through our 7 Employee Resource Groups
  • Empowerment to own and lead change and affect the business
  • Dedicated professional development opportunities
  • Lunch from our in-house chef at our NYC headquarters
What happens next

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.

In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.

On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of  applications for open positions, we’re unable to offer individual feedback during the interview process. 

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. 

Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us! 

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law. 

E-Verify Statement

Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)

CPRA Language - CA Applicants ONLY 

We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email [email protected]

Betterment Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Betterment and has not been reviewed or approved by Betterment.

  • Retirement Support Day-one 401(k) matching and student-loan matching are highlighted, with employees paying zero management fees on company accounts. Feedback suggests these financial-wellness features are unusually robust for a mid-size fintech.
  • Leave & Time Off Breadth Flexible PTO and a four-week sabbatical at year six are positioned as meaningful time-away benefits. Feedback suggests these provisions contribute to positive work-life balance perceptions.
  • Equity Value & Accessibility Equity grants for all employees (new-hire, performance, and refreshers) are emphasized as part of total compensation. Feedback suggests ownership opportunities add meaningful value alongside salary.

Betterment Insights

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The Company
HQ: New York, NY
400 Employees
Year Founded: 2010

What We Do

Betterment is the largest independent digital investment advisor in the U.S., offering investing and retirement solutions alongside their everyday services for spending and saving. Using cutting-edge technology, expert advice, automated money management tools, and tax-smart strategies, they empower hundreds of thousands of customers to manage their money—for today, tomorrow, and someday.

Why Work With Us

At Betterment, we revolutionize the way people manage their money through innovative technology and personalized guidance. With a culture of empowerment, endless growth opportunities, and focus on a well-balanced life, working at Betterment means being part of our mission of making people’s lives better.

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