Jobs at Bethesda Senior Living Communities

Develops and executes sales and marketing plans for an assisted living community. Responsibilities include meeting census goals, generating referrals, conducting tours, managing admissions coordination, maintaining sales databases and reports, overseeing advertising and marketing budgets, performing competitive analysis, and building relationships with residents, families, healthcare professionals, and community organizations. The role also supports sales training, community outreach, and occasional dining service coverage.

Provides front-desk reception and customer service for residents, families, applicants, visitors, vendors, and staff. Responsibilities include managing phone calls, mail, faxes, office supplies, confidentiality, administrative support, and special projects. Also assists with meal-service coverage by taking orders, providing refills, and helping reset the dining room. Requires a professional, composed, service-oriented approach in a busy community environment.

Administer medications safely to assisted living and memory care residents, complete narcotic counts and medication documentation, monitor vital signs and resident changes, assist with activities of daily living, respond to call lights, support meals and appointments, communicate with families and healthcare providers, and maintain resident safety, dignity, and confidentiality.

Provides front-desk reception and customer service for residents, families, visitors, vendors, and staff. Responsibilities include managing calls, mail, faxes, office supplies, confidentiality, administrative support, and dining room coverage, including taking meal orders and assisting with service and cleanup. Requires a professional demeanor, composure, sound judgment, and a high school diploma or equivalent.

Manages business office operations for a senior living community, including payroll, accounts payable and receivable, deposits, vendor statements, reporting, resident and personnel records, benefits administration, I-9s, background checks, and front-desk coverage. Provides customer service to residents, families, employees, and vendors, supports employee onboarding, maintains office supplies, assists with dining coverage and events, and may perform supervisory or manager-on-duty duties.

Leads sales and marketing efforts for an assisted living community, including census growth, referral relationships, tours, admissions coordination, outreach, advertising, competitive analysis, CRM reporting, and marketing budget management. The role develops strategic marketing plans, supports sales training, communicates with residents and families, and collaborates with community leaders. It also requires driving to referral sources and assisting with dining service coverage when needed.

Leads resident care operations in a senior living community, including resident assessments, care plans, medication administration oversight, documentation, physician orders, staffing, training, scheduling, regulatory compliance, and emergency procedures. Supervises direct-care staff, supports the Health Services Director, communicates with residents and families, assists with admissions and discharges, participates in budget planning, and helps ensure appropriate daily coverage and quality standards.

Provide a positive first impression and customer service to residents, families, visitors, and vendors. Manage multi-line phone system, mail, supplies, and basic administrative tasks. Assist managers and dining service as needed, maintain confidentiality, professional appearance, and perform other duties as assigned.

Lead development and execution of integrated sales and marketing strategies to drive occupancy, revenue, and brand awareness across multiple senior living communities. Oversee regional and community sales leaders, provide training and coaching, manage vendor relationships (website, CRM, digital campaigns), analyze sales metrics, support acquisitions and budgeting, and travel frequently to support community performance.

Lead regional sales and marketing strategy for multiple senior living communities: coach Directors of Sales & Marketing, drive occupancy and revenue, develop referral relationships, implement CRM tracking, deliver training, analyze competitive and sales data, and manage budgets and community visits to improve census.

Support sales team and community occupancy by coordinating move-ins, conducting tours, maintaining CRM records, producing occupancy reports, assisting marketing/promotional activities, and providing hospitality and culinary support as needed.