Jobs at Bethesda Senior Living Communities

Leads sales and marketing efforts for an assisted living community, including census growth, referral relationships, tours, admissions coordination, outreach, advertising, competitive analysis, CRM reporting, and marketing budget management. The role develops strategic marketing plans, supports sales training, communicates with residents and families, and collaborates with community leaders. It also requires driving to referral sources and assisting with dining service coverage when needed.

Provides evening reception coverage by answering multi-line phones, greeting residents and visitors, handling mail and faxes, maintaining office-supply inventory, supporting managers, protecting resident confidentiality, and assisting with meal-service coverage, dining-room preparation, resident orders, and guest requests.

Leads resident care operations in a senior living community, including resident assessments, care plans, medication administration oversight, documentation, physician orders, staffing, training, scheduling, regulatory compliance, and emergency procedures. Supervises direct-care staff, supports the Health Services Director, communicates with residents and families, assists with admissions and discharges, participates in budget planning, and helps ensure appropriate daily coverage and quality standards.

Leads the overall operation of an assisted living and memory care community, overseeing resident well-being, regulatory compliance, budgeting, human resources, marketing, public relations, staff supervision, and community programs. Develops relationships with residents, families, agencies, physicians, vendors, and volunteers while maintaining a safe, compliant, and supportive environment. The role also requires financial reporting, emergency preparedness, licensure oversight, and 24-hour on-call availability.

Provide safe medication administration, perform narcotic counts, document MARs and resident changes, take vitals, assist with ADLs, admissions, appointments and meals, communicate with families and clinicians, maintain confidentiality and resident dignity, and attend required trainings. Evening shift role in assisted living and memory care.

Provide front-desk customer service on a PRN basis for a senior living community: answer multi-line phones, greet visitors, handle mail/faxes, maintain supplies, assist with meal service coverage, support managers on projects, and protect resident confidentiality while working occasional evenings and weekends.

Lead sales and marketing efforts for a senior living community to meet census goals. Manage outreach, referral relationships, tours, admissions coordination, CRM and sales reporting, marketing plans, advertising, and community events. Train backup team, track metrics, and collaborate with leadership to support resident care and confidentiality.

Provide a positive first impression and customer service to residents, families, visitors, and vendors. Manage multi-line phone system, mail, supplies, and basic administrative tasks. Assist managers and dining service as needed, maintain confidentiality, professional appearance, and perform other duties as assigned.

Lead development and execution of integrated sales and marketing strategies to drive occupancy, revenue, and brand awareness across multiple senior living communities. Oversee regional and community sales leaders, provide training and coaching, manage vendor relationships (website, CRM, digital campaigns), analyze sales metrics, support acquisitions and budgeting, and travel frequently to support community performance.

Lead regional sales and marketing strategy for multiple senior living communities: coach Directors of Sales & Marketing, drive occupancy and revenue, develop referral relationships, implement CRM tracking, deliver training, analyze competitive and sales data, and manage budgets and community visits to improve census.

Support sales team and community occupancy by coordinating move-ins, conducting tours, maintaining CRM records, producing occupancy reports, assisting marketing/promotional activities, and providing hospitality and culinary support as needed.