Jobs at Baystate Health

Coordinates contracts, administrative office functions, project logistics, scheduling, reporting, and systems monitoring. Supports contract facilitation, partner follow-up, staff and board meetings, procedure updates, and process improvement. Works closely with Financial Operations and the Executive Director while collaborating across teams to ensure accurate, efficient administration and project management.

Provides high-level administrative and executive support to the Quality, Safety, and Regulatory team. Responsibilities include calendar and meeting coordination, correspondence, travel and expense management, document preparation, confidential information handling, project coordination, records maintenance, budget support, communications, and process improvement. The role may also coordinate clerical staff and support strategic initiatives.

Provides executive and administrative support to the Chief Information and Digital Officer and IT department. Responsibilities include calendar and meeting management, correspondence, travel and expenses, confidential information handling, project coordination, reporting, budget assistance, records maintenance, communications, process improvement, and support for strategic initiatives. The role also liaises with senior leaders and stakeholders and may supervise clerical staff.

Leads enterprise talent acquisition strategy, recruiting analytics, workforce planning, process optimization, and employer branding. Manages approximately 15 recruiters, oversees recruitment operations and technology, ensures compliance, develops hiring strategies for critical roles, and advises executives and business leaders using labor market intelligence and recruiting metrics.

Provides customer service and communication support in a 24/7 hospital operator services environment. Answers and triages calls, relays messages, provides paging services, assists patients and visitors, and activates emergency code teams and stat pages under supervision. The role requires clear communication, accurate information handling, flexibility, and courteous support for internal and external customers.

Provides strategic employment and labor law counsel to healthcare leadership and Human Resources. Manages employment litigation, administrative charges, government investigations, workplace investigations, outside counsel, risk management, regulatory compliance, employment agreements, and legal training. Advises on workforce matters involving hiring, discipline, termination, accommodations, leave, restructuring, and healthcare professionals while protecting privilege and mitigating organizational risk.

Leads strategic sourcing for complex goods and services, including category strategy, spend analysis, supplier negotiations, contract lifecycle management, cost modeling, and savings realization. Partners with business units, finance, legal, leadership, and suppliers to develop procurement strategies, evaluate proposals, manage sourcing initiatives, improve processes, and support supplier diversity and sustainability goals.

Leads strategic sourcing and procurement for complex healthcare goods and services. Responsibilities include developing sourcing strategies, negotiating contracts, analyzing suppliers and proposals, managing RFx and scorecards, facilitating cross-functional decisions, implementing contracts, delivering savings, and supporting supplier diversity and sustainability goals. The role partners extensively with business units, leadership, finance, and suppliers while managing category plans and sourcing initiatives.

Process and review vendor invoices and payments, resolve discrepancies, manage vendor communications, execute daily payment runs, assist vendor setup and reconciliations, audit high-value transactions, support AP-related systems and process improvements, and collaborate with Purchasing and internal teams to maintain accurate accounts payable operations.

Provides telephone-based customer service and operator support in a 24/7 healthcare environment. Answers and triages calls, relays messages, provides paging services, assists patients and staff, and activates emergency response teams under supervision. The role requires clear communication, accurate information handling, flexibility, and courteous service. It is part-time, includes some weekends and holidays, and requires a GED or HiSET.

Manages financial operations for sponsored research programs, including general ledger entries, reconciliations, budgeting, invoicing, accounts receivable, reporting, journal entries, and closeouts. Ensures compliance with sponsor regulations and institutional policies while supporting award setup, deficit reporting, leadership decisions, and staff training. The role partners with investigators, finance teams, and research administration stakeholders.

The Operations Associate manages patient information processing, documentation and unit operations, communicates with clinical staff, and assists in bed management.