Baystate Health is seeking an experienced and highly organized Executive Assistant to provide high-level administrative, executive support, and project management services to our experienced Division of Healthcare Quality in Springfield, MA
The ideal candidate is proactive, highly organized, detail-oriented, and comfortable handling confidential information while managing competing priorities in a fast-paced environment.
RESPONSIBILITIES: The Executive Assistant serves as a trusted partner to senior leadership, managing complex administrative responsibilities, coordinating projects and communications, and helping ensure the Division’s priorities move forward efficiently and effectively.
- Provide comprehensive executive and administrative support including calendar management, meeting coordination, correspondence, travel arrangements, expense reports, and time reporting.
- Prepare meeting agendas, materials, reports, presentations, contracts, correspondence, and other complex administrative documents.
- Compose, proofread, and edit executive-level correspondence and communications for accuracy, clarity, consistency, and professionalism.
- Serve as a key liaison between the Division of Healthcare Quality, hospital and system departments, committees, senior leaders, colleagues, and community stakeholders.
- Manage confidential and urgent information with sound judgment, discretion, and professionalism.
- Coordinate projects by managing people, resources, timelines, research, data compilation, and problem resolution to ensure successful completion.
- Support development of annual work plans, goals, staff meeting agendas, project plans, and communication implementation plans.
- Maintain departmental files, databases, records, and mailing lists while ensuring information is accurate and accessible.
- Assist with departmental budgets, payment processing, expense tracking, and related administrative activities.
- Screen and triage visitors, telephone calls, and inquiries, determining appropriate responses or routing matters to the appropriate individual.
- Identify opportunities to improve office procedures, efficiency, productivity, and cost effectiveness.
- Support special projects and other strategic initiatives.
- Coordinate with and provide support to other administrative staff within the Division and department as priorities and workload permit.
- May coordinate or supervise clerical support personnel and participate in interviewing, hiring, and performance management activities, as appropriate.
QUALIFICATIONS:
- High School Diploma or GED, required
- Minimum of 5 years of extensive administrative support experience
- Highly proficient in Microsoft Office Suite, required
- Strong project management skills, required
- Ability to handle highly confidential information
SCHEDULE:
- Full-time
- Monday through Friday 8:30am-5:00pm
- No weekends, no holidays
LOCATION:
- 759 Chestnut St.
- Springfield, MA
THE ADVANTAGES OF WORKING WITH BAYSTATE!
- Excellent Compensation High-quality, low-cost medical, dental and vision insurance
- Generous PTO – up to 25 days in the first year, with scheduled earned increases
- Continuing education support and reimbursement
- First Time Home Buyers Financial Packages
- Farm Share Memberships
- 403b retirement company match & annual company contribution increase based on years of service
- Free money coach advice from a certified professional
- Wellbeing programs that include but are not limited to mental, physical, and financial health
- Pet, home, auto and personal insurance
- Life insurance
- Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
- Wellbeing programs that include but are not limited to mental, physical, and financial health.
Education:
GED or HiSET (Required)Certifications:
Compensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$29.30 - $33.68 - $39.83Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Skills Required
- High School Diploma or GED
- Minimum of 5 years of extensive administrative support experience
- Highly proficient in Microsoft Office Suite
- Strong project management skills
- Ability to handle highly confidential information
Baystate Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.
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Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
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Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
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Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.
Baystate Health Insights
What We Do
Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.
