Jobs at BASYS

Provide first-line inbound support for merchants and partners across payment products. Troubleshoot and resolve issues on calls, email, and live chat; assist with PCI compliance questionnaires and scans; update merchant records; escalate complex issues and provide product/terminal training to ensure one-call resolution and high customer satisfaction.

Lead end-to-end delivery of complex, multi-workstream, enterprise initiatives. Translate strategy into executable plans, align cross-functional teams, manage risks/issues, drive accountability, and continuously improve PMO processes and tools to ensure timely, scoped, and quality outcomes.

Join Basys as a Sr. CRM Engineer to implement and support their CRM platform, drive efficiencies through process automation, and collaborate within an Agile team to develop enterprise-grade solutions while mentoring team members.

The Bilingual Customer Support Specialist handles inbound customer inquiries, resolves issues, ensures PCI compliance, and provides training and support, focusing on quality service.

As Sales Manager, you will lead a team of sales executives, develop strategies to achieve revenue targets, and manage client relationships, particularly in the payments industry.