Jobs at BASYS

Provide first-line inbound support for merchants and partners across payment products. Troubleshoot and resolve issues on calls, email, and live chat; assist with PCI compliance questionnaires and scans; update merchant records; escalate complex issues and provide product/terminal training to ensure one-call resolution and high customer satisfaction.

Outside sales role to self-source and close new merchant relationships across an assigned territory. Duties include prospecting, needs assessment, tailored proposals, managing full sales cycle, onboarding, CRM pipeline management, partner collaboration, and representing the company at events to drive growth in merchant services and fintech solutions.

Join Basys as a Sr. CRM Engineer to implement and support their CRM platform, drive efficiencies through process automation, and collaborate within an Agile team to develop enterprise-grade solutions while mentoring team members.

The Sales Manager will develop partnerships with financial institutions, lead a sales team, manage a sales pipeline, and drive revenue growth through effective sales strategies and coaching.

The Sales Executive develops new leads by contacting merchants, explains services, obtains merchant statements, and logs information in CRM.

The Sales Associate generates leads and appointments for sales executives, trains BDR team members, and maintains customer relationships through effective communication and CRM tracking.

The Bilingual Customer Support Specialist handles inbound customer inquiries, resolves issues, ensures PCI compliance, and provides training and support, focusing on quality service.

As Sales Manager, you will lead a team of sales executives, develop strategies to achieve revenue targets, and manage client relationships, particularly in the payments industry.