Jobs at Base8

Designs, deploys, secures, monitors, and supports Azure and hybrid cloud infrastructure. Serves as the Level 3 escalation point for complex incidents, manages networking, identity, security monitoring, automation, backups, disaster recovery, compliance, and infrastructure-as-code. Performs root-cause analysis, implements permanent fixes, supports audits and migrations, participates in on-call and major incident response, and mentors junior engineers. The role requires strong Azure, cloud networking, Windows/Linux, IAM, security, Terraform, scripting, and troubleshooting expertise.

Leads end-to-end IT procurement across software, hardware, cloud, outsourcing, and telecommunications categories. Develops sourcing and category strategies, conducts cost analysis and negotiations, manages supplier relationships and performance, mitigates procurement risks, supports framework and master service agreements, and ensures accurate reporting and purchasing data. The role requires strong commercial, communication, influencing, contract drafting, RFP, and Microsoft Excel skills while working night shifts with global clients.

Provides Level 2 technical support through international customer calls and ticket management. Troubleshoots Windows, macOS, Microsoft 365, Outlook, Active Directory, VPN, networking, and end-user hardware issues. Performs triage, escalates complex issues to Level 3, documents resolutions, communicates with users, follows SOPs, and supports maintenance activities. The role is onsite in Hyderabad and primarily works the US night shift.

Lead the company’s finance function across US GAAP reporting, budgeting, forecasting, tax planning, compliance, audits, cash flow, and internal controls. Manage and develop the finance team, provide strategic financial insights to executives, and oversee financial operations across North America. Lead the migration from QuickBooks Online to Microsoft Business Central, including data conversion, reporting architecture, and user adoption.

Design and produce marketing and branding materials for global B2B clients, build and maintain WordPress sites (themes/plugins, Elementor), create presentations and social graphics, implement responsive UI/UX, apply SEO and analytics, and collaborate with US-based teams across projects from concept through execution.

Serve as primary client contact for US accounts: onboard, drive product adoption, monitor satisfaction and churn risk, run reviews, resolve escalations, identify upsell/renewal opportunities, track CS KPIs, and maintain CRM data while collaborating cross-functionally.

Drive sales and business development across the Northeast region by managing key accounts, identifying new opportunities, executing territory strategies, leading full sales cycles, and collaborating cross-functionally. Maintain pipeline, forecasts, and CRM records while representing the company at industry events to achieve or exceed territory targets.

Drive regional sales and business development across the Midwest: develop territory strategies, manage key accounts, close deals, grow pipeline, upsell/cross-sell, track market trends and competitors, represent Cure8 at events, and collaborate with cross-functional teams to meet or exceed sales targets.