Jobs at The Bancorp

Performs quality assurance and quality control reviews of AML, BSA, OFAC, sanctions, surveillance, investigations, due diligence, and SAR processes. Identifies regulatory and procedural gaps, escalates issues, documents findings, assesses risks and controls, recommends process improvements, and supports remediation. Coordinates with leadership and provides administrative and technical support to strengthen compliance processes and reduce financial, regulatory, and reputational risk.

Leads Partner Services teams supporting fintech relationships across card issuing, payments, and lending. Oversees partner escalations, service delivery, marketing compliance reviews, regulatory and third-party risk oversight, audits, operational metrics, and process improvements. Develops team strategy, coaches employees, collaborates with executives and external partners, and ensures programs operate within bank policies, regulatory requirements, and agreed service standards.

Supports the enterprise data governance program by monitoring data quality, managing issues, maintaining data catalogs and metadata, documenting data lineage, and collaborating with data owners and stewards. The role also supports regulatory audits, risk assessments, governance controls, and cross-functional data modernization initiatives. Responsibilities include applying automation and AI-assisted tools to improve governance workflows, data discovery, analytics, and compliance.

Leads strategic growth and expansion across complex fintech partnerships. Owns revenue growth, commercial negotiations, product launches, market expansion, executive engagement, and cross-functional initiatives involving Product, Risk, Compliance, Legal, and Operations. Develops account plans, advances strategic pipelines, navigates regulatory requirements, and mentors account executives while partnering with Client Services to ensure effective execution.

Leads The Bancorp’s enterprise AI and intelligent automation strategy, roadmap, governance, operating model, and delivery portfolio. Oversees AI-enabled workflows involving machine learning, NLP, generative AI, document intelligence, and agentic capabilities while ensuring security, compliance, model risk management, data governance, and regulatory alignment. Partners with executives and cross-functional stakeholders, evaluates vendors and platforms, measures business value, and builds the organization’s AI and automation capabilities through leadership, change management, adoption, and talent development.

Manages enterprise consumer compliance oversight for assigned banking or financial services lines of business. Responsibilities include monitoring regulatory requirements, updating policies and disclosures, conducting risk assessments and compliance reviews, reviewing marketing materials, supporting audits and examinations, overseeing remediation, advising stakeholders, and potentially managing compliance analysts. Requires five years of consumer compliance experience in banking or financial services.

Provides administrative, documentation, reporting, and customer support for vehicle lease transactions. Verifies lease packages, enters documentation into management systems, identifies missing or inaccurate information, escalates issues, tracks funding and booking status, and coordinates with customers, vendors, sales representatives, operations, finance, and management while maintaining compliance with policies and procedures.

Leads the architecture, design, and delivery of enterprise AI-enabled automation solutions in a regulated banking environment. Integrates machine learning, NLP, cognitive services, and predictive decisioning with automation platforms such as UiPath. Establishes AI governance, model risk, data management, and regulatory standards while partnering across technology, data science, operations, risk, and compliance. Provides technical leadership, evaluates AI technologies and vendors, mentors team members, and drives scalable intelligent automation programs with measurable business outcomes.

Leads technology strategy execution and operating governance across platforms, infrastructure, cybersecurity, engineering, architecture, data, and enterprise operations. Coordinates strategic planning, portfolio tracking, executive communications, governance forums, risk remediation, budgets, vendors, and cross-functional initiatives. Drives accountability, resolves dependencies, supports technology leaders, and promotes effective collaboration across teams without always having direct authority.

Processes and posts daily lease payments, ACH transactions, wire transfers, and customer deposits. Maintains ACH files, scans checks, reconciles accounts, researches overpayments, and ensures accurate financial records within established deadlines. Provides administrative support to Leasing Operations while following departmental procedures and handling multiple tasks in a fast-paced environment.

Provides senior BSA/AML and Sanctions advisory coverage for fintech payments portfolios. Oversees CIP vendors and processes, advises on new products and implementations, manages financial-crime risks and issues, prepares executive reporting, supports regulatory examinations and audits, and translates regulatory requirements into practical, risk-based business guidance. The role coordinates cross-functional stakeholders and ensures documentation, controls, escalations, and remediation activities are complete and examination-ready.

Conducts financial, operational, compliance, and information security audits across organizational processes and departments. Responsibilities include planning audits, evaluating controls, analyzing results, preparing workpapers and reports, presenting findings, recommending improvements, tracking remediation, and partnering with management to address risk and fraud. The role manages multiple priorities, communicates audit conclusions, and uses data analytics, dashboards, and AI-driven techniques to improve audit effectiveness. This hybrid position is based in Wilmington, Delaware, or Sioux Falls, South Dakota, with no travel required.

Processes new account applications, account maintenance requests, and deposit service enrollments while ensuring compliance with banking regulations, CIP requirements, policies, and SLAs. Reviews verification results, resolves exceptions, supports electronic banking products, performs quality assurance reviews, prepares operational reports, and escalates complex issues. The role also contributes to procedure documentation, process improvements, and client and internal partner support.

Provides legal counsel for fintech-sponsored consumer and commercial lending programs. Advises product, compliance, risk, and operational teams; drafts and negotiates lending, servicing, loan sale, disclosure, and partner agreements; interprets lending laws and regulatory guidance; supports risk assessments, remediation, regulatory compliance, and strategic initiatives; and monitors legal and marketplace developments affecting fintech credit products.

Designs, implements, supports, and optimizes enterprise infrastructure across Windows Server, VMware, storage, AWS, and Azure. Strengthens identity, authentication, security, resiliency, and disaster recovery across Active Directory and Microsoft Entra. Advances automation with PowerShell, partners with development teams on DevOps practices, and supports reliable application delivery across hybrid infrastructure environments.

Provides executive leadership for sourcing, procurement, vendor management, and contract administration. Develops global purchasing strategies, negotiates pricing, leads RFPs and RFIs, evaluates suppliers, monitors vendor performance and service levels, manages renewals, and ensures compliance with regulatory and corporate policies. Partners with business leaders, Legal, Compliance, Finance, IT, and other departments to optimize supplier relationships, reduce costs, and improve quality and service delivery.

Owns data labeling, quality control, rule building, alert tuning, and regulatory reporting for fraud, AML, compliance, and partner analytics. Analyzes transaction activity, manages parameter mappings, monitors fraud-system alerts, recommends model adjustments, documents data processes, and supports audit readiness. Serves as a subject matter expert for processor data, Sotera, Snowflake, and related platforms while mentoring junior analysts.

Oversee payment operations across ACH, wires, real-time payments, FedNow, and card transactions. Lead domestic and offshore teams, ensure timely and compliant processing, manage client onboarding, disaster recovery, issue escalation, system changes, vendor relationships, and operational improvements. Partner with Payments, IT, and vendors to support implementations, resolve technical problems, maintain payment resiliency, and enable strategic growth. Provide leadership, staff development, client support, regulatory awareness, and senior-level operational guidance.

Leads complex, enterprise-wide technology and business initiatives from planning through implementation. Responsibilities include governance, roadmaps, budgets, ROI analysis, resource planning, risk and change management, executive reporting, regulatory compliance, vendor oversight, and cross-functional accountability. The role also mentors project managers and improves PMO standards in a regulated financial services environment.