Teams at The Bancorp

Performs quality assurance and quality control reviews of AML, BSA, OFAC, sanctions, surveillance, investigations, due diligence, and SAR processes. Identifies regulatory and procedural gaps, escalates issues, documents findings, assesses risks and controls, recommends process improvements, and supports remediation. Coordinates with leadership and provides administrative and technical support to strengthen compliance processes and reduce financial, regulatory, and reputational risk.

Leads Partner Services teams supporting fintech relationships across card issuing, payments, and lending. Oversees partner escalations, service delivery, marketing compliance reviews, regulatory and third-party risk oversight, audits, operational metrics, and process improvements. Develops team strategy, coaches employees, collaborates with executives and external partners, and ensures programs operate within bank policies, regulatory requirements, and agreed service standards.

Supports the enterprise data governance program by monitoring data quality, managing issues, maintaining data catalogs and metadata, documenting data lineage, and collaborating with data owners and stewards. The role also supports regulatory audits, risk assessments, governance controls, and cross-functional data modernization initiatives. Responsibilities include applying automation and AI-assisted tools to improve governance workflows, data discovery, analytics, and compliance.