Jobs at Back Market

Lead and mentor Care Operations Managers to define strategy, optimize after-sales customer processes, drive automation and self-service, partner with Product and Engineering, and measure KPIs (FCR, CSAT/NPS) to improve customer experience and operational efficiency.

As a Senior Data Scientist at Back Market, you will design and implement machine learning models to optimize pricing strategies, collaborate with engineers, and communicate findings to stakeholders.

Own and configure Workday across HCM modules, manage release cycles, troubleshoot and fix system issues, govern and consolidate the wider People tool stack (ATS, expense, LMS), design integrations with Tech and external partners, prototype automation/AI, and provide documentation, training and vendor/user support across 17 countries.

Own positioning and go-to-market strategy for Extended Services Programs. Develop messaging, coordinate launches with Product and Marketing Ops, align touchpoints with brand, partner with Product managers, and track launch performance using data.

Senior HR Business Partner providing strategic and hands-on people support across the employee lifecycle. Advise leaders on performance, promotions, organizational design, compensation, and career development; lead talent initiatives, performance management, mentoring, and global people-process improvements.

Join Back Market's Accounting team to handle end-to-end accounts payable, analyze open purchase orders, contribute to monthly closings (accruals, prepaids, deferreds), reconcile supplier accounts, manage the expense management tool, and lead process improvements to streamline accounting operations in a fast-growing international marketplace.

Own US growth product strategy for Back Market: define multi-quarter vision, prioritize roadmaps, lead cross-functional initiatives across consumer, seller, after-sales and data, set success metrics, and drive execution with global teams while representing US market needs.

Own full business-development lifecycle: identify, pitch, onboard and ramp high-potential sellers across Europe, drive early seller performance, coordinate cross-functional support, and lead BD enablement projects to convert market insights into scalable supply growth.

As a Global Talent Scout at Back Market, you will proactively identify and build relationships with high-potential candidates, manage talent pipelines, design referral programs, enhance employer branding, and create content to attract talent. You will also engage with communities and conduct market intelligence to identify talent trends.

The role involves leading partnerships in APAC, focusing on project management, performance analysis, and collaboration among various teams to drive growth.

Lead a team to deliver software for subscription plans, enhance device protection services, and ensure team growth while managing technical contributions and agile practices.

Lead commercial analytics for the Strategy & Commercial domain: monitor and diagnose performance, contribute to sales forecasting and P&L budgeting, build pricing and supply-health models and tooling, enable self-service data access, partner with senior leadership, and mentor junior analysts when at Staff level.

Work as a senior full‑stack engineer on Search & Recommendation: design, build, deploy, monitor and maintain scalable frontend and backend systems (SSR/SPAs), deliver high-quality code, collaborate in agile squads, and improve search/recommendation user experiences using the team's tech stack.