Teams at Back Market

Supports Customer Care, Shipping, and Seller Quality operations through automation, reporting, data collection, business analysis, and AI adoption. The intern identifies efficiency opportunities, automates recurring tasks, analyzes operational data, and helps teams adopt AI and workflow automation tools. The role requires analytical, technical, communication, and collaboration skills in a fast-paced customer operations environment.

Own US growth product strategy for Back Market: define multi-quarter vision, prioritize roadmaps, lead cross-functional initiatives across consumer, seller, after-sales and data, set success metrics, and drive execution with global teams while representing US market needs.

Build and improve frontend platform capabilities, developer tooling, Golden Paths, CI/CD, deployment workflows, and application architecture. Improve frontend delivery, performance, caching, observability, testing, and developer experience across the stack. Operate production systems, participate in incident response and technical discussions, establish practical standards, and collaborate with product engineers, platform teams, and technical leaders.