Jobs at Axion Ray Inc

Partner with senior leaders to build foundational people systems for scale: performance management, manager enablement, leveling, onboarding/offboarding, feedback loops, workforce planning, and data-driven retention and engagement strategies. Coach managers on sensitive employee relations and collaborate with Recruiting, Finance, and Operations to align compensation and organizational design.

The Quality Insights Lead will manage customer success post-onboarding, ensuring satisfaction through data insights and proactive support. Responsibilities include monitoring account health, resolving issues, and identifying expansion opportunities.

Manage technical workstreams and client-facing projects for enterprise software implementations, ensuring successful AI deployments and customer satisfaction. Lead user sessions and presentations while collaborating with team members.

The Strategic Solutions Director is responsible for managing senior customer relationships, driving commercial outcomes, leading pilot-to-production conversions, and ensuring team alignment for account success.

The AI Solutions Director will oversee and enhance customer engagements, ensuring efficient delivery and driving value realization from AI solutions while managing a team and client relationships.

The Product Manager will lead the development of agentic AI tools, defining product vision and collaborating with cross-functional teams to enhance manufacturing quality solutions.

The Senior Product Manager will lead the development of Axion's core platform, collaborating with teams to align product vision and strategy, manage the product roadmap, and ensure impactful product development.

Design and maintain cloud infrastructure on GCP, manage Kubernetes, improve CI/CD pipelines, ensure reliability and security, and support rapid development cycles.

The Senior Director of Customer Success will lead Axion's customer experience, manage a team, oversee strategic accounts, define success metrics, and collaborate with various departments to ensure customer satisfaction and growth.

The Senior Director, Industrials will lead Axion's business in the Industrials sector, focusing on customer acquisition, enterprise partnerships, and ensuring product quality through AI insights.