Jobs at Avion Hospitality

Supervises hotel front desk operations, ensuring courteous guest service, efficient check-in and checkout, accurate reservations and room-status reporting, adherence to hotel policies, and maximization of room revenue. Oversees front desk associates, supports training, handles guest concerns, coordinates with hotel departments, monitors VIP requests, maintains operational logs, and assists with emergency procedures and departmental planning.

Cleans and maintains hotel public areas, including floors, carpets, furniture, restrooms, meeting rooms, and lobby functions. Provides luggage assistance, delivers guest-requested items, manages lost and found, follows safety and hotel standards, completes daily checklists, and performs other assigned housekeeping or front-office support duties.

Oversee daily restaurant operations, lead and develop staff, maintain service and compliance standards, manage budgets, inventory, ordering, and cost control, resolve guest issues, coordinate food delivery, and support marketing initiatives and special events to increase sales and patronage.

The Sales Manager manages accounts, drives hotel revenue, and works with the Director of Sales to achieve market goals and targets.

Processes accounts payable and receivable, reconciles revenues and balance sheet accounts, supports month-end close, prepares financial reports, assists with audits and budgeting, reviews payroll postings, and maintains internal financial controls within a hotel environment.

The Sales Manager solicits, prospects, and closes hotel accounts to increase room revenue and market share. Responsibilities include managing assigned territories, conducting cold calls and sales appointments, monitoring account production and market trends, hosting client visits and site inspections, implementing promotions, and meeting sales goals. The role collaborates with the Director of Sales and hotel leadership, participates in meetings and scheduled coverage, maintains guest service standards, and handles business travel and group sales as assigned.

Drives food and beverage revenue through community outreach, local partnerships, group dining and event sales, guest engagement, venue tours, activations, and promotional programming. Tracks leads, bookings, covers, performance, and incremental revenue while collaborating with hotel sales, marketing, front office, valet, and operations teams. The role also supports events, guest experiences, rooftop venue pre-opening bookings, and weekly elite-member receptions.

Greet and register hotel guests, manage reservations, process check-ins and check-outs, answer questions, provide concierge and operator support, handle guest requests and packages, maintain knowledge of hotel amenities and local attractions, and deliver courteous service while supporting efficient hotel operations.

Supervises front desk operations and guest services throughout hotel stays. Oversees check-in and check-out, reservations, VIP requests, communications, shift tasks, staff performance, training, emergency procedures, and compliance with hotel standards. Supports revenue maximization through room merchandising, monitors room and housekeeping reports, handles guest concerns, and assists front office management with departmental planning and operations.

Sell and book group and transient room and catering business by prospecting accounts, responding to inquiries, preparing proposals/contracts, hosting site tours, coordinating event details (rooming lists, BEOs), and maintaining client relationships to meet hotel revenue goals.

Manages hotel front office operations, guest service, reservations, room revenue, occupancy, night audit, cash handling, reporting, and credit procedures. Supervises, hires, trains, schedules, coaches, and evaluates front desk staff while ensuring compliance with company and brand standards. Coordinates with accounting, engineering, and other departments; handles guest concerns, VIP requests, emergencies, supplies, lost and found, key control, and front office systems. Supports forecasting, payroll, departmental meetings, and overall hotel service objectives.

Assists the Front Office Director with daily hotel front desk operations, guest service, room revenue, occupancy, reservations, cash handling, night audit oversight, staffing, scheduling, training, performance management, payroll, forecasting, and policy compliance. Resolves guest concerns, monitors front office systems and reports, supports emergency procedures, maintains key control and lost-and-found processes, and promotes consistent hospitality standards.

Supervise front desk operations and ensure courteous, efficient guest service throughout hotel stays. Oversee check-ins, check-outs, reservations, guest requests, room-rate verification, credit policies, communications, shift checklists, and emergency procedures. Support room revenue and occupancy maximization, train associates, enforce hospitality standards, resolve guest concerns, coordinate with departments, and assist hotel management with meetings, planning, and daily operations.

Cleans and maintains hotel public areas, including floors, carpets, furniture, restrooms, meeting rooms, and lobby functions. Provides luggage assistance, delivers requested items to guest rooms, manages lost-and-found items, completes daily checklists, follows safety procedures, and complies with hotel operating standards.

Perform preventive maintenance, repair and service of hotel equipment and guestrooms (carpentry, plumbing, painting, HVAC, appliances). Respond to alarms, handle guest work orders, and assist with facility operations and energy conservation. May drive property shuttle; follow safety and background check requirements.

Maintains sanitation and cleanliness of china, glassware, silverware, kitchen equipment, utensils, floors, storage areas, docks, and dumpsters. Operates dishwashing equipment, stores clean items properly, washes pots and pans, supports food storage and rotation, and assists kitchen staff while maintaining composure in high-pressure situations.

Leads the hotel's sales and marketing strategy across corporate, group, transient, catering, and local market segments. Develops revenue plans, budgets, forecasts, account strategies, and market positioning while building relationships with businesses, universities, event organizers, and community partners. Leads prospecting, negotiations, and account development; partners with hotel leadership and revenue management to improve profitability. Coaches the sales team, establishes performance standards, measures ROI, and communicates results to ownership and corporate leadership.

Cleans and maintains hotel public areas, including floors, carpets, furniture, restrooms, meeting rooms, and lobby functions. Provides luggage assistance, delivers requested items to guest rooms, handles lost-and-found items, follows safety and hotel standards, completes daily checklists, and performs additional duties assigned by supervisors.

Rotational, entry-level hospitality program where trainees gain hands-on experience in housekeeping, front desk, and food & beverage. Responsibilities include daily operations support, staff supervision, scheduling, onboarding, acting as Manager on Duty, and handling guest issues, property security, and emergencies. Requires schedule flexibility.

Clean and maintain public hotel areas: buff and shampoo floors and furniture, clean restrooms, set up lobby and meeting-room functions, assist with luggage and guest requests, handle lost and found, complete shift checklists, and follow safety and hotel standards.