Jobs at AutoRABIT

The Principal Salesforce Architect leads enterprise architecture and transformation for customers, focusing on CI/CD, Salesforce, and banking, ensuring optimal implementations and driving customer success.

Partner with customers and internal teams to drive adoption of AutoRABIT, support Salesforce development and DevOps workflows, protect renewals, monitor health and satisfaction, assist with escalations and product feedback, and contribute to long-term customer value and retention.

Own a portfolio of strategic enterprise customers, driving adoption, value realization, renewal readiness, growth, and recovery plans. Serve as a technical and strategic advisor on Salesforce DevOps, CI/CD, source control, testing, release management, security, and governance. Lead discovery, success planning, technical milestones, stakeholder coordination, risk management, and executive engagement while translating technical improvements into measurable business outcomes.

Implement and support Salesforce DevOps/CI-CD, code quality, security, and backup solutions for enterprise customers. Configure pipelines, static analysis, version control, deployments, and backup tools. Work with customers on lifecycle, governance, troubleshooting, UAT, and production support. Collaborate with Product, Engineering, and Support; prepare documentation and adherence to internal controls.

Provide enterprise-level L2 technical support for AutoRABIT customers: own, diagnose, troubleshoot, and resolve complex issues via phone/email/chat. Escalate when needed, document solutions, produce reports, and contribute to knowledge base. Work rotational shifts including nights in a hybrid Hyderabad role.

Serve as the technical customer advocate to drive adoption, value realization, and renewals for AutoRABIT. Build success plans, troubleshoot escalations with Support and Engineering, promote license utilization, monitor health/adoption metrics, guide upgrades/releases, and collaborate across Sales, Professional Services, and Partners to grow net retention and customer advocacy.

The role involves developing and maintaining backend systems, building REST APIs and microservices, and ensuring system performance and reliability. Collaboration with product and DevOps teams, writing clean code, and contributing to CI/CD processes are key responsibilities.

Responsible for the reliability, scalability, security, and automation of AWS cloud-native platforms, managing observability, incident response, CI/CD systems, and security controls.

The Senior Solutions Engineer drives customer acquisition and success through presales activities, technical demonstrations, and collaboration with sales teams to ensure seamless deployment and go-live.

The Senior QA Engineer will oversee manual and automation testing, create Test Automation Frameworks, prepare JMeter scripts for performance testing, and mentor junior engineers while ensuring high-quality product delivery.

The Principal Engineer will lead the architecture and delivery of backend systems, drive technical strategy, mentor teams, and ensure system reliability, security, and performance.

Provide first-line technical support for AutoRABIT customers, troubleshoot and resolve complex integration and deployment issues, collaborate with Sales, Engineering, and Product teams, maintain SLA-driven communication, reproduce and investigate problems across systems, and support US-hours rotational and weekend coverage.

Drive new business across Australia and New Zealand by prospecting, qualifying, and closing enterprise and mid-market accounts. Build executive relationships, manage complex sales cycles, forecast pipeline in Salesforce, collaborate with cross-functional teams, develop territory plans, and represent the company at events. Targeted at cybersecurity, DevOps, CI/CD, and enterprise software buyers.