Teams at AutoRABIT

Own engineering operations and delivery across cross-functional pods using Kanban. Partner with engineering leadership to translate priorities into executable plans, manage dependencies and risks, coordinate release readiness, establish Jira workflows, and improve delivery predictability through flow metrics. Facilitate prioritization and operating reviews, support AI-enabled automation, and drive continuous improvement while influencing Product, Engineering, QA, Security, SRE, and Support teams without direct authority.

Design and validate complex Salesforce development, configuration, security, metadata, integration, and deployment scenarios. Investigate failures across organizations, sandboxes, API versions, and release configurations; analyze dependencies and environment drift; define acceptance criteria; build reusable regression assets; track Salesforce releases; and partner with Product and Engineering to improve platform reliability and product coverage.

As a Senior Technical Support Engineer, you will assist customers in resolving technical issues, improve their experience, and advocate for effective product use.