Jobs at Aussie Broadband

Oversee end-to-end delivery of cloud and network projects, including planning, business cases, procurement, budgeting, scheduling, stakeholder communication, resourcing, and status reporting. Lead project kick-offs, coordinate internal teams and suppliers, maintain customer interaction records, support team development feedback, and contribute to Customer Solutions PMO operational and strategic planning.

Designs, builds, and maintains reliable, scalable infrastructure and platforms. Develops automation, improves monitoring and observability, supports production systems through troubleshooting and incident response, and analyzes performance, cost, and utilization. Maintains infrastructure as code, documents systems and incidents, contributes to PHP application reliability, and mentors team members. Collaborates across network, cloud, platform, software, and operations teams.

Handle inbound customer sales calls, identify customer needs, recommend telecommunications products and services, meet call-handling and sales targets, accurately enter customer information into CMS systems, and escalate complaints according to company procedures. The role requires strong communication, organization, computer, data-entry, and customer-service skills in a fast-paced environment.

Leads corporate tax compliance, governance, risk management, reporting, and advisory activities across income tax, GST, FBT, and international tax. Provides tax advice for business decisions and strategic initiatives, supports audits, M&A, transfer pricing, and financial disclosures, and improves tax processes while partnering with Finance, business stakeholders, and external advisors.

Lead complex technology-enabled telecommunications projects and programs from initiation through delivery. Responsibilities include coordinating cross-functional teams and external partners, managing customer migrations and service launches, overseeing scope, timelines, budgets, risks, governance, stakeholder communications, change initiatives, operational readiness, and transitions into business-as-usual operations.

Coordinate telecommunications customer solutions from order through implementation, working with customers, sales, technical teams, suppliers, and management. Responsibilities include service delivery, procurement and logistics support, contract and SLA management, quality checks, order handling, issue resolution, inbound customer enquiries, troubleshooting, and accurate recordkeeping. The role requires strong customer service, organization, communication, problem-solving, project coordination, and knowledge of telco voice and data services.