Provide expert wholesale support for business telecommunications customers: troubleshoot complex network issues, collaborate with internal teams and field technicians, mentor staff, and improve systems and processes to ensure high service standards and smooth operations.

Ensure availability, reliability and performance of systems by designing and implementing automated, scalable infrastructure; improve observability, monitoring, alerting and logging; optimise performance and capacity planning; build and maintain IaC; identify and resolve bottlenecks; mentor teams and collaborate across software and operations.

Lead architecture and frontend best practices, build high-performance scalable applications across frontend and backend, mentor engineers, integrate APIs, operate microservices on AWS, and provide rotating after-hours support for critical platforms.

The Assurance Manager leads a team to improve customer service delivery, focusing on operational efficiency and stakeholder communication. Requires strong telco expertise.

The Business Development Manager is responsible for building relationships with enterprise and government clients, guiding them through complex tech solutions, and achieving sales outcomes.