Jobs at Aussie Broadband

Design, build and optimise personalised automated customer journeys across email, SMS and push. Manage and improve automated campaigns, audience segmentation and the communications calendar. Analyse campaign data, collaborate with cross-functional teams, and ensure compliance and continuous improvement using marketing automation platforms (e.g., Iterable).

12-month maternity-cover role owning activation, optimisation and strategy for Search & Social. Plan, set up, traffic, optimise and report on paid campaigns; run experiments and conversion tests; use data to inform targeting, creative and budget allocation; measure end-to-end customer journeys and communicate insights to stakeholders.

Work with stakeholders to elicit, analyse and document business and technical requirements, produce BA artefacts (BPMN, use cases, data-flow diagrams), define functional and non-functional requirements, ensure traceability, and support delivery, testing, change and adoption across telco integration and platform initiatives.

Plan, execute and optimise B2B paid Search and Social campaigns to generate high-quality leads and support pipeline growth. Manage campaign setup, bidding, audience targeting, budgets, forecasting, A/B tests and conversion experiments. Use SA360, Google Ads, Meta and analytics tools to analyse performance, improve ROI, and communicate insights to marketing and sales stakeholders.

Handle inbound customer enquiries, identify needs, provide product information, meet call-handling and sales targets, perform accurate CMS data entry, maximise revenue through selling procedures, and escalate complaints per policy.

The Business Development Manager is responsible for building relationships with enterprise and government clients, guiding them through complex tech solutions, and achieving sales outcomes.