Jobs at Ateme

Design, prototype, deploy, and maintain AI-powered internal tools and automation for business teams. Build full-stack applications, agents, workflows, enterprise integrations, and reusable components using generative AI and cloud technologies. Ensure security, governance, testing, observability, documentation, and measurable business impact while supporting adoption across Sales, Support, Product, Operations, and other teams.

Shape the vision, positioning, and market strategy for live video solutions serving broadcasters, sports organizations, rights holders, and streaming platforms. Translate customer workflow and revenue challenges into actionable solutions, collaborate with product and R&D teams on roadmaps, identify growth opportunities, and support sales and pre-sales teams. The role requires deep live video industry expertise, knowledge of DAI, FAST, ad-supported workflows, and video monetization models, plus extensive customer-facing solution or product management experience.

Deploy, operate, validate, and improve Ateme video delivery platforms in customer environments, including critical live production systems. Responsibilities include Linux administration, networking, video technology integration, troubleshooting, performance investigations, documentation, customer training, technical collaboration with R&D, and ensuring service availability. The role supports live production events and participates in a 24/7 on-call rotation.

Deploys, integrates, supports, and troubleshoots ATEME video delivery solutions in broadcast and streaming environments across the Americas. Responsibilities include analyzing logs and performance metrics, optimizing system performance, training customers, documenting procedures, relaying feedback to R&D, and developing automation scripts. The role requires Linux, networking, video compression, streaming protocol expertise, customer communication, and participation in a 24/7 on-call rotation.

Deploys, integrates, supports, and optimizes video delivery solutions in customer broadcast and streaming environments. Responsibilities include installation, configuration, troubleshooting, log and performance analysis, customer training, deployment documentation, automation scripting, and collaboration with R&D, Sales, and Product Management. The role requires Linux, networking, video compression, and streaming protocol expertise, participation in a 24/7 on-call rotation, and on-site work in Toronto three days weekly.

Define and drive global technical training strategy for video and streaming solutions. Design and deliver in-person and online courses, create cloud-based hands-on labs, own training production lifecycle, collaborate with regional teams and customers, and maintain up-to-date expertise in OTT, broadcast, and cloud technologies.

Lead project delivery and factory integration, manage deployment schedules and risks, and maintain customer relationships. Provide multichannel technical support, manage incidents in Jira, reproduce issues, validate patches, and improve support processes. Perform FAT/SAT, deploy and verify interoperability of platforms, produce documentation, deliver technical training, support pre-sales, and travel across EMEA.