Jobs at Astound Digital

Administer and implement HR systems, software features, integrations, workflows, and data processes. The role coordinates HR, IT, and vendors; troubleshoots system issues; maintains data integrity; develops documentation and training materials; supports analytics and reporting; and explores AI-driven automation to improve HR operations and employee self-service.

The QA Engineer tests complex Salesforce Sales Cloud solutions throughout the Agile SDLC. Responsibilities include requirements analysis, test planning, execution across desktop and mobile environments, integration testing, defect management, retesting, reporting, estimation, and continuous QA process improvement. The role requires collaboration with Agile teams and proficiency in JIRA, Confluence, and Zephyr.

Develop enterprise e-commerce solutions using Java and Hybris. Responsibilities include analyzing requirements, designing technical solutions, implementing complex functionality, conducting code reviews, collaborating with front-end and QA teams, documenting solutions, supporting developers, improving processes, participating in project meetings, and tracking estimates and task status.

Lead end-to-end consultative sales cycles for Salesforce advisory, implementation, and managed services. Prospect enterprise clients, conduct executive discovery, shape digital transformation roadmaps, negotiate contracts, and close net-new business. Build C-suite relationships, expand existing accounts through cross-selling and upselling, position Salesforce AI solutions, collaborate with delivery and marketing teams, and represent Astound at industry events.

The Customer Experience Strategist will lead CRM initiatives, develop strategies, improve processes, and engage stakeholders to align technology with business goals.

Lead and scale Experience Strategy practice while serving as billable Design and Experience Lead. Drive research, persona and journey mapping, sales enablement, service definition, team hiring and mentorship, quality control, and executive storytelling to deliver digital transformation outcomes across commerce, CRM, and self-service channels.

As a Senior Consultant, you will design and develop AI solutions using Anthropic models, support client engagements, and lead automation efforts while collaborating with delivery teams.

Lead QA for composable-commerce projects: define risk-based test strategies, execute exploratory and automated Playwright+TypeScript tests, validate APIs and integrations, investigate cross-layer defects, coordinate test data/environments, mentor junior QA, and provide release recommendations based on evidence.

Serve as Astound's primary liaison to the Salesforce ecosystem to generate partner-led pipeline and new-logo accounts. Build and maintain relationships with Salesforce AEs, RVPs, and PSMs; coordinate with internal sellers and CPMs; qualify and track partner-influenced opportunities; support tagging, reporting, business planning, and sharing win stories to expand account footprint.

Design and deliver scalable Salesforce B2C Commerce solutions. Lead technical discovery, pre-sales solutioning, architecture, integrations, performance tuning, and mentor development teams from design through post-launch support.

Lead architecture and delivery of enterprise Salesforce B2B Commerce solutions. Advise on requirements, integrations (ERP/OMS/payments), data modeling, APIs, and system design. Oversee quality, governance, pre-sales solutioning, and distributed teams to drive scalable B2B commerce experiences and platform ROI.

The Salesforce GTM Lead drives business growth by leading sales cycles, building relationships, and collaborating with teams to provide tailored Salesforce solutions.

Provide in-house legal support across commercial contracting, data privacy, employment/HR, compliance, and M&A. Draft, review, and negotiate technology and services agreements; advise on privacy and information security; manage HR-related legal matters and litigation; develop legal processes and policies; coordinate outside counsel and handle regulatory inquiries and investigations.