Jobs at Aspire Technology Solutions

Lead and develop a B2B sales team across the North West, coaching Business Development Managers and Executives to generate opportunities, win new customers, and achieve revenue targets. Manage pipeline development, sales governance, forecasting, KPIs, and strategic opportunities while collaborating with marketing, technical, delivery, and senior leadership teams. Support customer meetings, drive sales culture and performance improvement, and execute regional growth strategy. Travel across the North West and wider UK is required.

Provides 24/7 remote service desk support for end-user, infrastructure, network, and security issues. Monitors customer networks, troubleshoots incidents, performs root cause analysis, communicates by phone and email, coordinates complex incident responses, documents handovers, and escalates issues to on-call engineers. The role operates on rotating 12-hour day and night shifts and requires strong customer service, organization, and attention to detail.

Lead new-business sales to acquire enterprise customers (500+ users) across the UK. Build strategic territory and account plans, cultivate C-suite and senior IT relationships, manage long complex sales cycles (6–18 months), drive pipeline and MRR growth, and coordinate with technical, pre-sales and leadership teams to deliver consultative, transformational technology solutions.

Supports end-to-end bid and tender processes across public and private sector opportunities. Responsibilities include identifying and triaging opportunities, maintaining bid trackers and framework registers, completing supplier questionnaires, sourcing response collateral, and curating reusable bid content. The coordinator collaborates with Sales, Marketing, Technical, and Finance teams, manages time-sensitive tasks, maintains bid information, and captures lessons learned from successful and unsuccessful bids.

Own the full sales cycle for IT and cybersecurity solutions in Glasgow: build territory and pipeline via multi-channel outreach, work with pre-sales to design bespoke solutions, lead presentations and negotiations, close new clients, and drive regional growth through field engagement and networking.

Act as final technical escalation for network and security incidents, resolve complex faults across Fortinet, Cisco and Extreme platforms, design and implement network/security changes, lead major incident resolution, produce technical documentation, mentor 1st/2nd line engineers, and work with customers to plan and deliver work to agreed SLAs.