Search the 5 jobs at Ascend Software

The Technical Support Engineer will resolve customer issues, ensure high satisfaction, and improve processes. Responsibilities include technical diagnostics, documentation, and cross-team collaboration.

As an Account Executive at Ascend, you will sell invoice processing and payments automation solutions, working closely with marketing and internal teams. Your responsibilities include prospecting, conducting demos, managing pipelines and forecasts, preparing proposals, leading contract negotiations, and performing outreach to potential clients.

The Senior DevOps SRE is responsible for designing, deploying, and maintaining SaaS infrastructure, monitoring systems, and enhancing solutions to complex problems. Key responsibilities include debugging production issues, planning infrastructure growth, ensuring system SLA compliance, managing log analysis systems, and implementing security controls.

As a Senior Software Engineer at Ascend, you will lead the development of innovative software solutions, focusing on scalable, high-performance systems, conducting code reviews, mentoring junior engineers, and collaborating with cross-functional teams to ensure technical excellence and meet product goals.

The BPO Manager will oversee and optimize Ascend's BPO and HITL processes, manage workflows, enhance operational efficiency, and improve service quality. Key responsibilities include tracking performance metrics, troubleshooting customer inquiries, and coordinating between technical teams to resolve complex issues.