Jobs at Arvig

Sells Arvig telecommunications products and services to new and existing business clients. Responsibilities include prospecting, managing the sales funnel, preparing proposals, meeting quotas, maintaining customer relationships, documenting interactions in the CRM, and collaborating across departments. The role requires understanding telecommunications offerings, phone service delivery, market trends, and the full sales cycle. It is hybrid for Minnesota residents in the Twin Cities metro area and involves travel to customer sites.

Coordinate and schedule customer installations, support sales proposals and RFPs, maintain project documentation, act as primary customer contact, liaise between internal teams and vendors, and drive process improvements to ensure on-time delivery and excellent customer service.

Build enterprise data sets, reports, analytical models, and automated dashboards. Analyze revenue, profitability, utilization, and operational performance metrics, translating complex findings into visualizations and actionable insights for leadership. Collaborate with stakeholders on strategic and operational decision-making, apply data governance standards, and explore AI solutions. The role requires strong quantitative, problem-solving, communication, presentation, organizational, and multi-project management skills.

Outbound-focused sales role selling answering services to business customers nationwide. Prospecting, cold calling, lead qualification, CRM tracking, follow-up, meeting KPIs, occasional customer training, and occasional travel. Work closely with Sales Manager to drive revenue.

Provide account support for Arvig Answering Solutions clients: program, test, and maintain account software; perform system maintenance; manage scheduling and reports; troubleshoot issues; train clients; proactively manage accounts and participate in on-call rotation as needed.

Conduct outbound calling to engage new and existing business customers nationwide for answering services. Identify and qualify leads via prospecting, networking, and cold calling. Track activity in CRM, follow up on inquiries, meet KPIs with Sales Manager, and occasionally assist with customer training and onboarding. Travel occasionally as needed.