Arvida Group Limited Benefits Overview

Leads national sales performance across retirement communities by diagnosing challenges, improving pipelines, coaching Sales Managers, supporting hands-on selling, and covering priority sales activity. The role strengthens sales methodology, forecasting, CRM discipline, customer experience standards, and conversion outcomes across communities. It involves complex relationship-led selling, open homes, prospect appointments, launches, and temporary sales coverage, with national travel and weekend work as needed.

Provides reception and administrative support within an aged-care community. Responsibilities likely include managing office systems, communicating with residents and stakeholders, coordinating administrative tasks, supporting budgeting and leadership activities, and delivering empathetic customer service to elderly residents.

Manage the end-to-end sales process for prospective retirement community residents and their families. Responsibilities include handling enquiries, nurturing relationships, conducting village tours, following up opportunities, guiding customers through settlement and move-in, and delivering an empathetic customer experience while achieving sales outcomes. The role also promotes the community’s lifestyle, wellbeing, and sense of belonging while collaborating with another Sales Manager and the wider team.