Jobs at Arrow International

Manage daily accounting operations, including accounts payable, accounts receivable, general ledger, journal entries, reconciliations, fixed assets, banking, and compliance reporting. Supervise accounting activities, provide coverage during absences, and oversee corporate office operations. The role requires progressive accounting experience, management or supervisory experience, advanced Microsoft Excel skills, and strong communication, organizational, and time-management abilities.

Coordinates daily schedules and workload balancing for Point of Sale Specialist teams. Receives, prioritizes, assigns, and tracks internal requests; resolves roadblocks; supports dispatch and field teams; monitors output and capacity; maintains accurate records; manages warehouse parts replenishment; prepares workload and schedule-adherence reports; and improves procedures, checklists, and handoffs.

Develop mathematical models for slot-style electronic gaming products using probability, C#, and a prize-first math engine. Translate game concepts into software, maintain math metrics and PAR sheets, and support data-driven iteration. Research North American slot market trends to ensure contemporary designs. Collaborate with game designers and project teams while adapting to changing priorities and schedules.

Lead electrical design and product development for electronic gaming cabinets, including circuit boards, power systems, schematic capture, PCB layout, board bring-up, testing, and FCC/UL certification. Manage engineering documentation, BOMs, vendors, engineering changes, production support, and cross-functional delivery. Collaborate on firmware and system integration, troubleshoot prototypes and production units, manage complex projects, and mentor junior engineers.

Leads eGaming accounting and financial management, including monthly close, reconciliations, revenue recognition, billing, commissions, royalties, inventory, fixed assets, regulatory compliance, audits, KPI analysis, and executive reporting. Supervises the accounting team, improves systems and procedures, supports financial reviews, and provides analysis for profitability, productivity, and investment decisions. This is an on-site role at the company’s Cleveland headquarters.

Develop new business and maintain existing customer accounts across an assigned territory. Build relationships with veteran, fraternal, and charitable organizations; promote gaming products and revenue initiatives; provide customer training; support compliance with gaming regulations and reporting standards; analyze member-play performance; and travel daily, including occasional evenings and weekends.

Provides front-office and sales administration support, including answering phones, taking customer orders, responding to customers, forwarding invoices, preparing promotional and online materials, assisting with bookkeeping and sales reports, and coordinating with sales, management, and warehouse teams.

Field-based Account Executive responsible for generating new business, maintaining existing accounts, building relationships with veteran and fraternal organizations, promoting charitable gaming products, training customers, supporting compliance, and analyzing gaming performance. The role requires daily territory travel, occasional evenings and weekends, strong communication, independent problem-solving, and a customer-focused approach.

Processes and posts customer payments, manages billing and collections for electronic usage, applies credits, and provides invoice and payment documentation. The role follows accounts receivable controls, tracks usage data in Excel, supports administrative and phone activities, and ensures accurate, timely account records.

Develop slot-style electronic gaming math models using probability, C#, and a prize-first math engine. Translate game concepts into software, maintain mathematical metrics and PAR sheets, and support data-driven design decisions. Research North American slot market trends to ensure contemporary game designs. Collaborate with game designers and cross-functional teams while managing changing priorities. The role requires a mathematics-focused bachelor’s degree or equivalent experience, C# and Excel experience, and may involve overtime, weekend work, and limited travel.

Technical Artist for a gaming studio responsible for bridging art and programming in Unity3D. The role focuses on particle systems, VFX, real-time 3D integration, shaders, lighting, animation, asset optimization, and texture creation. The artist collaborates with art directors, artists, programmers, and technical artists, contributes creative solutions, produces concept sketches, and establishes asset-delivery best practices for slot games.

Manage customer relationships and promotional programs across assigned eGaming accounts. Serve as the primary contact for organization leaders, coordinate promotions and deployments, ensure compliance and customer satisfaction, identify sales opportunities, manage budgets and timelines, and support process improvements. This field-based role requires daily territory travel and occasional evening or weekend work.

Lead Salesforce platform development, architecture, integrations, data governance, security, release management, and technical standards. Build custom solutions with Apex, Lightning Web Components, Flow, and APIs; integrate Salesforce with enterprise systems; improve underused capabilities; and ensure reliable data for analytics. Mentor Salesforce administrators and developers, guide platform strategy, evaluate technical approaches, and partner with business and IT stakeholders.

Production Artist revises and formats existing pull tab game artwork for print production and manufacturing. Responsibilities include resizing layouts, updating typography and payout information, preparing prepress files, supporting regulatory submissions, proofreading, troubleshooting artwork, and maintaining organized templates and documentation. The role collaborates across creative, marketing, technical, and manufacturing teams while managing shifting priorities and high project volume.

Sells and delivers charitable gaming products, services customers, fills in for Sales Representatives, and helps meet sales objectives across multiple routes. The role requires customer service, communication, organization, teamwork, commercial vehicle operation, physical lifting, flexible scheduling, and occasional overnight travel. Candidates must hold a high school diploma, have two years of related experience, a valid driver's license, a clean driving record, and pass background, DOT physical, and drug screening requirements.

Supports mechanical design and development of components, assemblies, and systems using SolidWorks. Produces technical drawings, assembly documentation, and bills of materials; maintains design data; assists with prototyping, testing, manufacturability, production support, troubleshooting, and vendor coordination. Works under senior engineer guidance across multiple projects while maintaining quality, meeting deadlines, and collaborating with cross-functional teams.

Manages relationships with gaming organization leaders, serving as the primary contact for Arrow International. Develops and coordinates promotional schedules, strategies, and offers to drive retention and engagement while meeting budget and legal requirements. Supports new deployments, resolves issues, manages timelines across multiple organizations, identifies expansion opportunities, and contributes to process improvement. Requires strong organization, communication, collaboration, business judgment, and adaptability, with gaming KPI knowledge preferred.

Leads enterprise compensation strategy, job architecture, pay structures, market benchmarking, pay equity, merit and bonus cycles, executive compensation, commission plans, and compensation budgeting. Partners with Finance, HR, executives, and managers on pay decisions, compliance, forecasting, benefits, and talent strategies. Oversees compensation professionals, data security, compensation technology, and communication of pay programs.

The Account Executive will focus primarily on new business development while maintaining existing accounts. Responsibilities include building relationships with local organizations, promoting charitable gaming products, increasing revenue and member engagement, training customers on compliant gaming operations, analyzing performance, and supporting reporting and regulatory adherence. The role requires strong communication, independent problem-solving, relationship-building, and willingness to work with veteran and fraternal organizations.

The Regional Sales Manager grows sales and market share across assigned states through account management, business development, customer visits, and product expertise. Responsibilities include developing customer relationships, creating game concepts, promoting products, forecasting sales, monitoring market trends, coordinating with production and design teams, supporting order fulfillment, and resolving customer issues. Regular travel to customer meetings, trade shows, and industry events is required.