Jobs at Arkansas Blue Cross and Blue Shield

Retrieve, validate, analyze, and visualize business, medical, financial, and operational data to identify trends, support decision-making, build reports and repositories, and recommend process improvements.

Lead business systems analysis by gathering and translating requirements into technical specifications, configuring systems, designing reports, integrating data, performing testing and UAT, driving process improvements, and leading projects while mentoring team members.

Lead pricing and reserving for health products: develop and validate actuarial models, set liabilities, forecast rates and performance, manage actuarial projects, mentor staff, present results to stakeholders, and ensure regulatory compliance.

Processes health plan membership enrollment additions, changes, reinstatements, renewals, billing, and terminations. Responds to calls and correspondence, verifies member and enrollment information, generates coverage documents, and provides clerical and technical support to employer groups, vendors, brokers, consultants, and internal departments. Resolves issues while maintaining accuracy, confidentiality, production standards, and customer service quality during routine and high-volume open enrollment periods.

Serves as executive liaison for national healthcare clients, leading strategic relationships, account planning, renewals, upselling, and cross-selling. Oversees service delivery, resolves complex issues, guides internal teams, and advises clients on healthcare policy, benefits, cost containment, and employee engagement. Develops growth and retention strategies, leads senior-level client meetings and negotiations, and provides market insight to large and jumbo employers.

Perform risk-based internal audits across operations, financial and non-financial reporting, and IT. Plan audits, conduct fieldwork, test controls, draft reports, support external audits and investigations, and advise on internal control improvements to enhance governance and compliance.

Administers ServiceNow CMDB and enterprise databases, supporting availability, security, access, data consistency, discovery, service mapping, integrations, and reconciliation. Monitors database capacity and performance, supports backup, recovery, disaster recovery, and business continuity, and assists with database design, troubleshooting, permissions, and implementation. Provides application-development consultation, status reporting, standards compliance, and 24-hour on-call support.

Retrieve, integrate, analyze, and validate business, medical, operations, financial and customer data. Build repositories, perform data extraction and manipulation, identify trends and root causes, produce reports and visualizations, support ad-hoc requests, and consult with stakeholders to inform business decisions and process improvements.

Design, develop, test, and maintain ServiceNow solutions including business rules, client scripts, UI policies/actions, Flow Designer flows, ACLs and API integrations. Consult with users to gather requirements, produce technical designs and test plans, lead coding/debugging activities, and ensure alignment with enterprise standards and high-availability requirements. Support enterprise deployments, integrations, and process automation across ITSM, SPM, and ITOM/CMDB.

Leads medium-to-large projects through full lifecycle: planning, scope, design, execution and delivery. Defines requirements, manages stakeholders, vendors, schedules, risks and change. Tracks metrics, maintains documentation, mentors team members, and ensures compliance with segregation of duties and information security standards.

Provide enterprise architecture leadership by defining standards, roadmaps, reference architectures and governance. Partner with stakeholders to design secure, scalable technology solutions, evaluate emerging technologies, reduce technical debt, support transformation, and drive architecture reviews, risk mitigation, and business continuity planning.

Prepares, analyzes, and reviews financial statements per GAAP; posts journal entries, codes invoices, reconciles general ledger accounts; supports audits and special projects; prepares supporting financial data and maintains confidentiality and segregation of duties.

Gather and translate business requirements into functional and technical specifications, configure and test application systems, develop and execute test scripts, integrate and validate data from multiple sources, perform root-cause analysis, prepare reports and documentation, deliver training, and support implementation and maintenance of enterprise business solution systems.

Prepare, analyze, and review financial statements for accuracy and GAAP compliance. Perform journal entries, account reconciliations, general ledger maintenance, and support financial audits. Assist with special projects, prepare supporting financial data, and provide coaching to less experienced accountants.

Retrieve, clean, integrate and analyze business, medical, operational, financial and customer data to produce reports, visualizations and insights. Identify trends, perform root cause analysis, support ad-hoc reporting and reporting process development, and consult with stakeholders to support decision making and process improvement.

Lead enterprise architecture strategy, standards, and governance to design secure, scalable technology solutions. Collaborate with business and IT stakeholders to evaluate emerging technologies, reduce technical debt, drive transformation, and ensure solutions meet security, operational, and regulatory requirements. Create reference architectures, perform technology assessments and POCs, support disaster recovery and capacity planning, and integrate security and compliance across platforms.