Jobs at Arise Virtual Solutions Inc.

Maintain accurate employee records and HRIS data, manage onboarding and offboarding documentation, draft employee letters, organize personnel files, support audits, track country-specific compliance filings, and produce workforce reports. The role works remotely from India during US Eastern hours and requires strong Excel, English communication, and HR administration experience.

Own architecture for global web, mobile, and integration platforms. Modernize legacy .NET portals into scalable AWS cloud-native solutions, define architecture and API standards, lead design and code reviews, contribute to .NET development and production support, and mentor engineers. The role includes architecting ASP.NET MVC and React applications, REST services, microservices, event-driven systems, and enterprise integrations, with on-call responsibilities and a focus on development efficiency and AI tooling.

Manages customer success programs for contact center and BPO clients, overseeing vendor compliance, implementation, KPI performance, reporting, budgets, escalations, and improvement plans. Builds client relationships, facilitates meetings, monitors program trends, resolves issues, and supports vendors in achieving performance goals. Requires at least five years of contact center or BPO operations management experience, strong quality assurance and analytical skills, vendor management knowledge, and proficiency with Microsoft applications.

Designs and maintains scalable automated testing frameworks across enterprise applications. Responsibilities include UI, API, integration, performance, security, CI/CD, cloud-native, Salesforce, Python, .NET, and web application testing. The role establishes quality standards, automated quality gates, test data practices, defect investigations, quality metrics, and continuous improvement while mentoring junior QA resources.

Supports enterprise growth through strategic market research, business analytics, account intelligence, and AI innovation. The intern will research companies and competitors, analyze market trends, prepare strategic presentations, and help design and test AI agents and intelligent workflows for automated research and reporting. The role collaborates with Sales and Marketing while identifying ways to improve productivity and decision-making using generative AI and emerging technologies.

Develop enterprise relationships, identify new business opportunities, generate qualified meetings, and build sales pipelines. The role includes engaging senior executives, attending industry events, leading discovery meetings, supporting proposals and negotiations, maintaining CRM records, forecasting, and using AI-enabled sales tools to improve prospecting and productivity. Success is measured by qualified pipeline generation, new client acquisition, revenue growth, and effective conversion of prospect relationships.

Creates and manages content across social media, blogs, newsletters, executive communications, and marketing campaigns. Supports brand storytelling, thought leadership, industry positioning, and demand generation. Uses generative AI and automation tools to improve content workflows and productivity. Manages publishing schedules, researches trends, monitors engagement and campaign performance, collaborates with Sales, and ensures accurate, consistent brand messaging.

Process end-to-end payroll across multiple countries, including hires, exits, pay changes, deductions, off-cycle payments, and audits. Administer benefits enrollments, terminations, and life-event changes while keeping payroll deductions synchronized. Produce payroll, benefits, and employee reports, maintain operational trackers and checklists, and support employees, managers, Finance, and vendors. The role requires strong Excel skills, discretion with sensitive data, clear communication, and availability during US Eastern hours.