Jobs at Arena Club

Own fraud analytics and mitigation strategy for a digital marketplace. Build transactional rules, dashboards, monitoring frameworks, fraud metrics, and analytical datasets; investigate losses, false positives, payment anomalies, and abuse patterns. Analyze fund flows across payment methods and payouts, quantify financial risks, and partner with Product, Engineering, Marketing, and Compliance to improve controls and support regulatory processes.

Build and lead Arena Club’s treasury function, owning cash positioning, 13-week forecasting, liquidity and investment strategy, banking and payment processor relationships, insurance, debt facilities, treasury technology, and fraud controls. The role establishes treasury policies, manages counterparty and covenant risks, improves forecast accuracy, and provides leadership and board visibility into cash, runway, and working capital.

Provide white-glove, text-first support to VIP collectors, serving as their primary contact for orders, grading, shipping, account needs, benefits, and claims. Own requests through resolution, coordinate with Operations and other teams, manage customer feedback and escalations, support VIP campaigns, and improve activity reporting. The role requires strong written communication, organization, judgment, follow-through, and availability during evenings and weekends.

Build and lead Arena Club’s global IT function as its first dedicated IT hire. Own IT strategy, identity and access, device management, SaaS administration, compliance evidence, business continuity, vendors, onboarding, and offboarding. Establish service levels, controls, helpdesk and asset-management processes, while managing budget and eventually hiring a small team. The role requires hands-on expertise across identity systems, MDM, SaaS platforms, automation, APIs, and compliance frameworks, with regular onsite presence.

Own accounting and tax operations for a fast-growing digital collectibles marketplace, including close, financial statements, ASC 606 revenue recognition, tax reporting, internal controls, external audit, ERP and accounting technology, and team leadership. The role requires building scalable processes, assessing growth-related accounting implications, and managing accounting operations across marketplace transactions, grading, vaulting, digital packs, shipping, and payments.

Executes daily lifecycle marketing campaigns across email, push, and SMS channels. Responsibilities include audience segmentation, A/B testing, campaign quality assurance, CRM calendar management, cross-functional creative coordination, and performance reporting. The role supports customer engagement, retention, and repeat purchases while maintaining accurate, timely communications in a fast-paced startup environment.

Create and render 3D assets for paid advertising, social media, email, landing pages, and print. Own smaller asset pipelines including modeling, texturing, lighting, rendering, and export. Adapt scenes and templates, produce short product loops, support larger campaigns, maintain the 3D asset library, and implement design feedback quickly.

Execute and optimize paid media campaigns across TikTok, Meta, and Google for North American acquisition. Responsibilities include campaign setup, quality assurance, bid and audience adjustments, pacing, A/B testing, creative performance analysis, daily and weekly reporting, tracking implementation using pixels, UTM parameters, and Google Tag Manager, and workflow automation. The role requires strong analytical skills, attention to detail, and the ability to communicate performance insights and recommendations.