Senior Director, IT

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

We are seeking a Senior Director of Information Technology. As our first dedicated IT hire, you’ll build and scale a global function. You’ll also own business applications, identity, devices, SaaS, and IT controls. Over time, you will hire a small team beneath you.

• Own the IT strategy, roadmap, and budget: establish IT as a function with clear service levels that enable a fast-growing business. 
• Own identity and access end to end: SSO and SAML, SCIM provisioning, group and role design, MFA, privileged access, and a joiner-mover-leaver process that actually runs on time
• Own device management across macOS and Windows: MDM baselines, encryption, patching, remote wipe, procurement, and the offboarding returns that most companies quietly fail at
• Own the SaaS estate: application inventory, admin and role hygiene, seat reconciliation against budget owners, renewal calendar, and vendor consolidation. Know what we pay for and who uses it
• Drive readiness and evidence for compliance work: own the access reviews, offboarding logs, and control documentation auditors and partners ask for
• Own business continuity and disaster recovery for corporate systems: including backup, testing, and a documented plan for the day the office or the vault network goes down
• Own IT vendor and MSP: relationships, contracts, and spend, and decide deliberately what to build in-house versus outsource
• Own onboarding and offboarding as an experience: day-one readiness for every new hire and same-day access removal for every departure

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
• 10+ years in IT, including 4+ years leading an IT function or team
• Hands-on identity administration; SSO/SAML, SCIM, OAuth, group and role models
• Hands-on device management: MDM for macOS and Windows at scale (Kandji, Jamf, or equivalent)
• Expert-level administration of a modern SaaS stack (Google Workspace or Microsoft 365, Okta, Slack, and the surrounding tools)
• Scripting and automation ability (Bash, PowerShell, Python) and comfort with APIs and integrations
• Demonstrated experience building an IT function from a low baseline, including standing up helpdesk, policy, and asset management from scratch
• Working knowledge of compliance frameworks (SOC 2, ISO 27001, or PCI DSS) and experience producing evidence for an audit
• Genuine service orientation. You measure yourself on whether the company can work, and you can explain a technical constraint to a non-technical executive without condescension
• Willingness to be onsite regularly, including at our operations facility
• Comfort with using AI tooling to eliminate repetitive IT work and to improve support response