Jobs at Arctiq

Leads the Sales Operations team and supports sales leaders through process optimization, CRM management, quotation and order processing, performance analysis, and cross-functional collaboration. The role owns improvements across sales tools including HubSpot, Aviso, ConnectWise, and NetSuite, drives operational efficiency, provides leadership insights, and develops sales enablement programs.

Build and lead SRE practices across application teams, establishing SLOs, SLIs, error budgets, production-readiness standards, release gates, and incident follow-through. Configure Dynatrace reliability monitoring, ServiceNow alerting, CI/CD checks, synthetic testing, dashboards, and rollback strategies. Guide teams through reliability-focused delivery waves, on-call support, blameless reviews, and DORA reporting while developing reusable templates and golden paths. Partner with engineering and business stakeholders to drive adoption, communicate outcomes, and improve operational resilience.

Lead SRE enablement across application teams by establishing SLOs, SLIs, error budgets, production-readiness checks, release gates, observability practices, and incident follow-through. Build Dynatrace reliability frameworks, integrate alerting with ServiceNow, support CI/CD and blue-green releases, report DORA metrics, participate in on-call, conduct blameless reviews, and establish standardized SRE practices through a Center of Excellence.

Own full-cycle recruiting for technical client roles across contract, contract-to-hire, and direct-hire placements. Partner with clients and hiring leaders, source and evaluate candidates, manage interviews and offers, negotiate placements, maintain talent pipelines, provide market intelligence, and support onboarding, retention, and redeployment. Improve recruiting processes and represent the company throughout the candidate and client experience.

Develop, customize, deploy, and support SAP mobile and enterprise applications. Build SAP MDK apps, Fiori extensions, CAP backend services, OData integrations, and HANA Cloud artifacts. Configure mobile services, authentication, synchronization, and native device integrations. Troubleshoot applications, perform testing, support UAT, and produce technical documentation while maintaining security, usability, and accessibility standards.

Leads cybersecurity pre-sales architecture, customer discovery, workshops, solution design, proposals, presentations, pricing support, and executive engagement. Develops secure architectures and managed security service offerings across security operations, identity, cloud, data, network, zero trust, vulnerability management, application security, and GRC. Partners with sales, delivery, finance, technology vendors, and customers throughout the opportunity lifecycle, ensuring solutions are commercially viable and deliverable.

Develop and maintain scalable full-stack software using .NET and Angular. Responsibilities include front-end and back-end development, technical leadership, mentoring, architecture collaboration, code reviews, unit testing, quality assurance, troubleshooting, and cross-functional delivery of integrated software solutions.

Designs, deploys, manages, and improves Microsoft Sentinel environments for clients. Responsibilities include architecting data ingestion and integrations, developing detection logic and SOAR playbooks, translating business requirements into technical solutions, resolving platform issues, supporting cybersecurity initiatives, handling escalations, documenting systems, and reporting project progress. Requires strong information security experience, Sentinel administration expertise, KQL proficiency, networking and systems administration knowledge, and at least five years of security experience.

Supports Client Directors and customers through quoting, order processing, opportunity registrations, vendor and distributor coordination, product sourcing, logistics, returns, reporting, and sales process improvement. The role also maintains vendor relationships, completes certifications, supports client meetings, trains new team members, and handles special projects. It requires 2–3 years of IT sales support experience, knowledge of the IT channel, strong organizational and communication skills, and proficiency with Microsoft Office.

Leads networking architecture strategy for managed services, defining reference architectures, design standards, technology roadmaps, and governance across LAN/WAN, SD-WAN, firewalls, wireless, cloud networking, and SASE. Partners with solution architects on complex pre-sales engagements, evaluates vendors and platforms, drives automation and AI-enabled monitoring, reviews customer designs, documents standards, and mentors engineering teams.

Drive consultative sales of IT products, professional services, and managed services across infrastructure, security, cloud, and platform engineering. Build and maintain client and partner relationships, identify and qualify prospects, forecast sales, develop proposals and RFP responses, negotiate pricing and contracts, and achieve gross profit and sales quota targets. Translate technical solutions into business value while collaborating with sales leadership and internal delivery teams.

Develop and execute technology sales strategies for the Canadian federal government. Build relationships with departments, agencies, procurement teams, partners, and executives; identify and close complex IT opportunities; manage pipelines and forecasts; navigate RFPs, RFIs, RFQs, standing offers, and supply arrangements; coordinate proposals and solutions with technical teams; expand existing accounts; and achieve revenue, gross profit, and quota targets.

Leads technical pre-sales engagements by identifying customer needs, designing platform engineering solutions, supporting sales conversations, developing BOMs and SOWs, estimating implementation effort, and coordinating service delivery transitions. Provides thought leadership across DevOps, cloud-native platforms, infrastructure automation, observability, APIs, security, and governance. Builds customer and partner relationships, identifies cross-selling opportunities, mentors engineering teams, and contributes to organizational innovation and knowledge sharing.

The Client Director will sell IT solutions, maintain client relations, and drive sales profitability through strategic planning and consultative selling.

Lead design, deployment, and improvement of Google SecOps environments. Architect ingestion and integration, translate business needs into technical solutions, automate workflows, handle escalations, track and report progress, process tickets, and support cybersecurity initiatives while maintaining documentation and collaborating with clients and internal teams.

Monitor and analyze network and infrastructure systems, troubleshoot and escalate incidents, maintain documentation, collaborate with engineers on monitoring and automation, support customers, and participate in 24x7 on-call rotation to ensure service stability and performance.

Lead engineering, administration, and optimization of enterprise systems and compute infrastructure. Manage servers, virtualization, storage, backup, cloud services, networking, security best practices, monitoring, documentation, escalations, on-call support, and integrations to ensure reliable, scalable, and secure operations.

Drive sales and profitability across various market segments. Maintain client relationships, identify opportunities, and craft proposals while exceeding sales targets.