Jobs at Arctiq

The Senior Site Reliability Engineer is responsible for architecting reliability strategies, implementing SRE frameworks, mentoring engineers, and ensuring system resilience and performance in government systems.

Implement, manage, and improve Google SecOps environments; develop YARA-L 2.0 rules; lead SecOps project delivery; translate business requirements into technical solutions; identify automation and efficiency opportunities; track work and reporting; act as escalation point; analyze use-case implementations; process tickets and resolve platform issues; support cybersecurity initiatives and maintain documentation.

Owner of enterprise data health: monitor and enforce data quality across CRM, AMS, ERP, data warehouse and integrations. Maintain system-of-record registry, track ownership gaps, validate integration fidelity, support SDLC reviews, produce data health scorecards and executive reports, and drive issue resolution through Service Desk with stakeholders and technical teams.

Lead design, build, and ongoing administration of VMware and Windows infrastructure: deploy vSphere clusters, commission physical Windows servers, design and operate Active Directory and Group Policy, manage DNS/DHCP/PKI, integrate Microsoft 365, implement backup/DR (Veeam/VMware SRM/Zerto), automate with PowerShell, produce documentation, and provide Tier 3 escalation support.

Provide full-time administration, support, optimization, and security for enterprise endpoints. Manage SCCM/MECM and Intune, Autopilot provisioning, application packaging/deployment, patching, backup/recovery, endpoint hardening, MDM for iOS/Android, and monitor endpoint health while partnering with security and stakeholders to improve user experience.

Lead design, deployment, and improvement of Google SecOps environments. Architect ingestion and integration, translate business needs into technical solutions, automate workflows, handle escalations, track and report progress, process tickets, and support cybersecurity initiatives while maintaining documentation and collaborating with clients and internal teams.

Lead and transform enterprise IT operations across cloud, on-premises, networking, and end-user services. Define IT strategy and architecture, ensure service reliability and disaster recovery, manage cloud and SaaS platforms, implement ITSM practices, drive automation and cost optimization, lead a distributed engineering team, manage vendor contracts and budgets, and ensure compliance and audit readiness while partnering with Security and business stakeholders.

Design, implement, and operate secure, scalable Azure infrastructure and PaaS/IaaS services. Maintain availability, automation, CI/CD pipelines, identity integration (Entra ID/Okta), security hardening, monitoring, cost optimization, and disaster recovery. Collaborate with dev, security, and operations teams to ensure compliant, resilient cloud-native application platforms and runbooks.

Monitor and analyze network and infrastructure systems, troubleshoot and escalate incidents, maintain documentation, collaborate with engineers on monitoring and automation, support customers, and participate in 24x7 on-call rotation to ensure service stability and performance.

Administer, design, and optimize enterprise LAN/WAN and SCADA networks. Implement spine-and-leaf, routing protocols, Fortinet and Cisco platforms, Azure/OCI networking, DR processes, security best practices, and documentation while collaborating across teams to support on-premises and cloud integrations.

Lead engineering, administration, and optimization of enterprise systems and compute infrastructure. Manage servers, virtualization, storage, backup, cloud services, networking, security best practices, monitoring, documentation, escalations, on-call support, and integrations to ensure reliable, scalable, and secure operations.

Drive consultative sales of Arctiq products, professional and managed services by building client relationships, qualifying opportunities, creating proposals/RFP responses, managing deals, and meeting gross profit and quota targets.

Drive consultative sales of Arctiq's product, professional, and managed IT services. Build and maintain client relationships, qualify prospects, craft proposals and RFP responses, manage pricing/deals, and meet gross profit and quota targets while coordinating with partners and internal teams.

The Client Director drives sales, maintains client relationships, articulates IT solutions, manages pricing strategies, and meets sales targets in a fast-paced environment.

Design, implement, and support enterprise LAN/WAN/wireless/data center networks. Configure and troubleshoot routing, switching, Aruba, Juniper, Fortinet, and Palo Alto equipment. Monitor performance, lead upgrades/migrations, provide Tier III support, develop documentation, and collaborate with cross-functional teams to ensure secure, high-availability network architectures.

The role involves guiding clients through observability solutions, monitoring application performance, developing architectures, and mentoring junior team members while collaborating with various teams for project delivery.

Lead and own accounting operations including month-end/year-end close, financial reporting, audit coordination, internal controls, budgeting/forecasting, acquisition integration, process automation, and team management to support a fast-growing technology services company.

Drive sales and profitability across various market segments. Maintain client relationships, identify opportunities, and craft proposals while exceeding sales targets.

Implement, configure, and maintain data protection and disaster recovery platforms (Commvault, Rubrik, Metallic, Zerto). Perform hardware setup, support client-facing implementations, resolve escalated incidents, mentor junior engineers, maintain ITSM records, and participate in a rotating on-call schedule to triage and escalate after-hours incidents.

The Client Director will sell IT solutions, maintain client relations, and drive sales profitability through strategic planning and consultative selling.